Ratings based on 340 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler from Sarasota
Posted 25 May 2024
It was fine for graduation weekend, but i just could not get over the smell throughout the whole place. Very unpleasant.
by A verified traveler
Posted 25 May 2024
Very clean room and spacious living area and kitchen
by A verified traveler from Pottsville
Posted 29 Apr 2024
Overall great stay last weekend, will say we reserved a studio suite with queen bed, however the bed a small felt like a full bed. Very small bed. Only comp, besides not having a stopper for the tub, went to front desk and told the guy at front desk, who said someone would bring one up, but it never came. Would’ve been a 5 star, but bed sucked. Get there early if you intend to enjoy the free breakfast, because if you arrive after 8, everything will be already gone.
Comment from Hotel Management
30 Apr 2024 by CC - Guest Relations Manager, Hotel Management
Hi Michael! Thank you for sharing your recent experience with us. We're glad to hear that you had an overall great stay, but we apologize for the inconvenience regarding the bed size and the tub stopper. Providing comfortable accommodations and prompt service is important to us, and we regret falling short of your expectations in these areas. Your feedback is valuable, and we will address these issues with our team to ensure they are promptly resolved. Regarding the breakfast availability, we will review our procedures to ensure all guests have a satisfying experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
by A verified traveler
Posted 12 Mar 2024
Room was very comfortable
Comment from Hotel Management
12 Mar 2024 by MP - Guest Relations Manager , Hotel Management
Hello Ayriana, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by MP - Guest Relations Manager , Hotel Management
Hello Valued Customer, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Lauren Wingate- Director of Sales , Hotel Management
Luis,Thank you for your review of the property. We are happy to hear that you enjoyed your stay! Please come back and see us the next time you are in town! We are always happy to provide a welcoming and home like stay to our guests! Safe travels :)
by A verified traveler
Posted 16 Jan 2024 on CheapTickets
Comment from Hotel Management
17 Jan 2024 by Lauren Wingate- DOS Staybridge Suites Newark DE, Hotel Management
Md,Thank you for your 5/5 review! We are so happy to hear that you enjoyed your stay! As always, we strive to deliver the best possible service available to our guests and an experience that feels like home!We hope that you come back to see us next time you travel to the area! We would love to see you again! Happy New Year and Safe travels!
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
19 Dec 2023 by MP - Guest Relations Manager, Hotel Management
Hello Amani, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
10 Dec 2023 by MP - Guest Relations Manager, Hotel Management
Hello Pamela, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
