Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Renee T. , Hotel Management
Thank you for your rating! We appreciate your feedback.
by A verified traveler
Posted 24 May 2024
Convenient off the highway. Very clean. Plenty of parking
Comment from Hotel Management
28 May 2024 by Renee T. , Hotel Management
Thank you for your rating! We appreciate your feedback and the kind comments.
by A verified traveler
Posted 24 May 2024
Very nice. Clean. Friendly and comfortable.
Comment from Hotel Management
24 May 2024 by Renee T. , Hotel Management
Thank you for your rating and comments. We appreciate your feedback.
by A verified traveler
Posted 23 May 2024
Easy to park, get settled but my only complaint is cleanliness. The bathroom for me was the worst part more attention to toilet and tubs. My mother apparently had ants the room down from me. Cleanliness is my only complaint. The breakfast was good.
Comment from Hotel Management
24 May 2024 by Renee T. , Hotel Management
Thank you for taking the time to complete a review after your visit and I'm so sorry to hear that you encountered some issues with your rooms. Please know that we make every effort to provide the cleanliness and amenities that you have become accustomed to when traveling and I offer my personal apologies that we did not meet those standards. We appreciate your feedback and you can rest assured that your comments will be shared with the hotel team.
by A verified traveler
Posted 12 May 2024
Nice area but shower was not good. The shower door would not move well when I tried to close it. The shower head was difficult to reach to adjust shower spray. Not that many towels in the room and they were kinda small.
Comment from Hotel Management
14 May 2024 by Renee T. , Hotel Management
Thank you for taking the time to share your experience after your recent stay with us. We welcome all comments from our Guests and make a point of sharing this information with all hotel departments. We appreciate your feedback and should your travels bring you back our way, we hope that you will give us another opportunity to host that visit.
by A verified traveler
Posted 10 May 2024
Very nice clean hotel. Only black mark was a smoke alarm going off at 1:30 AM. A false alarm.
Comment from Hotel Management
14 May 2024 by Renee T. , Hotel Management
Thank you for choosing our Hampton Inn during your recent visit in Newark. We welcome all comments shared with us and appreciate your feedback. As you can imagine, having an alarm go off at such a late hour is not the experience we want, but is certainly a standard procedure for the safety and security of our guests, while potential emergency matters are investigated and resolved. I offer my sincerest apologies for the inconveniences you encountered during your stay and hope that you will give us another opportunity to host a future visit.
by A verified traveler
Posted 8 May 2024
There was no soap or conditioner in the shower. Just 2 shampoos and an empty soap bottle. The bathroom door needs to be shaved down. It was hard to open and close and made a horrible noise rubbing against the floor.
Comment from Hotel Management
8 May 2024 by Renee T. , Hotel Management
Thank you for taking the time to complete a review after your recent visit and I'm so sorry to hear about the issues with your bathroom amenities and door. Please know that all comments are shared with the appropriate Managers and we will be sure to address the concerns you have reported. We appreciate your feedback and hope that you will give us another opportunity to host a future visit.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
28 May 2024 by Renee T. , Hotel Management
Thank you for submitting a rating after your recent visit. Hopefully, you shared your concerns with our Front Office, so that we can address any issues that generated the low rating. We appreciate all feedback, positive or negative, as this helps us grow in our operations, presentation and customer services.
by A verified traveler
Posted 5 May 2024
This property was not horrible. I could smell there was mildew in the duct system, as a result, the pillows had a faint smell of mildew. There were permanent stains all throughout the shower and come kind of stain on the ground in front of one of the beds.
Breakfast was a great spread that was included in the price. I wished they had other meat options other than pork sausage.
The indoor pool was a great touch, however, water was cloudy.
The staff was very friendly, welcoming, and accommodating.
Comment from Hotel Management
7 May 2024 by Renee T. , Hotel Management
Thank you for submitting a review after your recent stay with us. We welcome all comments and critiques of our facility and you can rest assured that this information is shared with all Team Members. We realize that our Guests have options when selecting a hotel and our desire is that you will give us another opportunity. We appreciate your feedback and look forward to hosting your next visit to our area.
by A verified traveler
Posted 5 May 2024
Great property. Room was very clean. Staff was lovely.
Comment from Hotel Management
7 May 2024 by Renee T. , Hotel Management
Thank you for your rating and kind comments. We appreciate your feedback.
