Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 31 May 2024
No breakfast or amenities, besides that, nice and clean place.
Comment from Hotel Management
1 Jun 2024 by Hotel Management, Hotel Management
Dear Chana,Thank you for your recent stay with us. We are delighted to learn that our beautiful and refreshing property could enhance your visit. However, we regret that we did not meet your expectations with our breakfast options and our amenities. Your feedback reminds us that there is always room for improvement, and we will address your comments appropriately to help enhance our guest services going forward. Thank you again, and we hope you will revisit us so we can provide you with the flawless stay you deserve.Best Regards,Adolfis PimentelGeneral Manager
by A verified traveler
Posted 30 May 2024
Beds were good. Bathroom faucet was broken.
Comment from Hotel Management
30 May 2024 by Courtyard by Marriott Newark Liberty Int. Airport, Hotel Management
Thank you for your feedback. We hope you will give another chance in the future.
by A verified traveler
Posted 29 May 2024
Breakfast really good
Comment from Hotel Management
30 May 2024 by Courtyard by Marriott Newark Liberty Int. Airport, Hotel Management
Thank you for feedback. We hope to welcome you back soon!
by A verified traveler
Posted 28 May 2024
We went for a short stay because we went to see The Rolling Stones nearby. The hotel and room were clean and there are regular shuttles back and forth from the airport. I would have given this a 5 star rating, however, the address of this property caused a lot of confusion with taxis and ride shares.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Katherine, We are glad you enjoyed your recent stay at Courtyard Newark Liberty International Airport. Thank you for pointing out how perfect our location is for seeing The Rolling Stones. We would like to apologize for any concerns that you experienced when attempting to use our address. We will share this with the appropriate individuals so that we may be better prepared to prevent concerns like this from being repeated. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments! Best Regards, Adolfis Pimentel General Manager
by A verified traveler
Posted 26 May 2024
Staff was very helpful and great service
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Dear Adriana, We are pleased that you enjoyed your stay at Courtyard Newark Liberty International Airport. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guests' visit, and we appreciate your recognition of their service. Thank you for being our guest, and we hope to welcome you again very soon. Best Regards, Adolfis Pimentel General Manager
by A verified traveler from Johnstown
Posted 26 May 2024
Parking and transportation very good. Clock in room did not work. Food worked for us.
Comment from Hotel Management
30 May 2024 by Courtyard by Marriott Newark Liberty Int. Airport, Hotel Management
Thank you for feedback. We hope to welcome you back soon!
by A verified traveler
Posted 21 May 2024
This property is welcoming and comfortable. Staff is knowledgeable and accommodating.
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Barbara, Thank you for your kind words. We are delighted to know that you found our property welcoming and comfortable. Our knowledgeable and accommodating staff take pride in providing excellent service, and we appreciate you acknowledging them. Thank you for choosing us. We look forward to hosting you again at Courtyard Newark Liberty International Airport the next time you visit the area. Best Regards, Adolfis Pimentel, General Manager
by A verified traveler
Posted 20 May 2024
We were only there for a few hours thanks to a airport screw up. The front desk staff was great. We were very grateful for the 24 hour airport shuttle since it was 1:30 am before we were able to head to the hotel
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Marty, We are glad you had a positive experience despite your short stay with us. Our front desk staff will be pleased to know they made a great impression. We are also happy our airport shuttle was helpful for your late arrival. Thank you for your feedback. We look forward to your next visit with us at Courtyard Newark Liberty International Airport. Best Regards, Adolfis Pimentel, General Manager
by A verified traveler
Posted 20 May 2024
Nice but felt captured
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Charles, Thank you for your feedback. We are glad you found our place nice, but we are sorry to read you felt restricted during your stay. We aim to provide a comfortable and enjoyable environment for all our guests and appreciate your input as we strive to improve. We hope to have the opportunity to provide you with a better experience during your next visit. Best Regards, Adolfis Pimentel, General Manager
