Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Olathe
Posted 27 May 2024
Our 5 night experience here was excellent. The facility was very clean and everything functioned well. The most outstanding part of our experience was the staff. Sushma at the front desk check us in with patience, kindness, and professionalism. She also assisted us in navigating nearby attractions and restaurants, she was outstanding on a daily basis. Our room was very nice, very clean, well functioning, had a great view, quiet, and comfortable. We are very pleased to have stayed here and will most definitely return.
by A verified traveler
Posted 22 May 2024
Wyndham Garden Chinatown sent a message the day after the cancellation deadline advising an additional mandatory daily fee that was not disclosed in the reservation. Fee was said to cover a continental breakfast consisting of yogurt, some halfway-decent pastries, mediocre coffee, fruit, and some juices, served in a dark basement room. Another message indicated that due to the "health emergency" the room would not be made up unless a specific request was made each evening before 9pm. Reserved a "balcony" room. The "balcony" was a shared 2nd floor empty rooftop area covered in black rubber tiles, and immediately above the noisy first floor sports bar. The room itself was reasonably clean, the staff was helpful, room was cleaned as requested each day, and the location was as expected. Our main disappointment was that the price was quite high for what was otherwise an average quality stay in NYC.
by A verified traveler
Posted 14 May 2024
In the heart of Chinatown. Walkable to east and west side of Manhatten.
by A verified traveler
Posted 7 May 2024
This is our second year staying at Wyndham Garden Chinatown for the 5Boro Bike Tour. It is a great place to stay - convenient to the start point for the ride, plus excellent places to eat in Chinatown and Little Italy. The best part of the stay was the people - Amanda and Abigail at the front desk were superb. Excellent people with friendly, professional demeanors. Very helpful and very good at what they do!
by A verified traveler
Posted 27 Apr 2024
Good 2 night stay. Ok facilities, Clean (we had a minor issue which was solved). Very comfy beds. Breakfast options were extremly limited. Amanda at front desk was helpful.
by A verified traveler
Posted 10 Apr 2024
Perfect intimate hotel
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 31 Mar 2024
The receptionist, Blanca, was very friendly and professional.
by A verified traveler
Posted 26 Mar 2024
Good
by A verified traveler
Posted 18 Mar 2024
