Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great staff
by A verified traveler
Posted 27 May 2024
great location
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Thank you for highlighting the wonderful location of The Gardens Sonesta ES Suites New York. We're glad you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 27 May 2024
We had a nice two night stay here. We needed to be on the upper east side and it worked out well. Found free street parking a block away. Room was pretty good. Enough space with the two beds and seating area. And kitchenette was very convenient. Small gym but they have the basics. A bit pricy but we enjoyed the stay.
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Saqib, thank you for sharing your experience at The Gardens Sonesta ES Suites New York. It is great to hear that our location and amenities, including the kitchenette and gym, contributed to an enjoyable stay. We're glad you found convenient parking nearby. We hope to welcome you back for another pleasant visit in the future.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Customer Service, Hotel Management
Florene, thank you for your fantastic rating! The Gardens Sonesta ES Suites New York is thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 May 2024
Overall a great place, pretty big for being in NY. We’re planning another trip during summer and we’ll be staying here again
Comment from Hotel Management
23 May 2024 by Customer Service, Hotel Management
Fernanda, thank you for your wonderful feedback! The Gardens Sonesta ES Suites New York is delighted that you had such a positive experience and found your accommodations spacious. We're thrilled to hear you'll be returning this summer. Our team looks forward to welcoming you back!
by A verified traveler
Posted 10 May 2024
The Desk Staff, Concierge, & Bell Staff were unbelievably nice from the moment I checked in. When calling previous to my checkin this was also the case. Both Michael & Robert (Bell/ Door staff) were very helpful with my many questions & issues & professional. I can honestly say I did not know what to expect, was worried, and after my 4 day stay - I highly recommend this hotel. The Staff & hotel itself were great. The location great - you are within 20 min walking of everything - shopping, restaurants, & about 20 blcks from sightseeing areas.
Comment from Hotel Management
12 May 2024 by Customer Service, Hotel Management
Liza, it's wonderful to hear how much you enjoyed your 4-day stay at The Gardens Sonesta ES Suites New York. Your positive feedback about our colleagues, particularly Michael & Robert, warms our hearts. Our unique location definitely makes sightseeing and shopping adventures very convenient for our guests. We truly appreciate your recommendation and look forward to having the opportunity to enhance your next experience with us even further.
by A verified traveler from Lebanon
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Customer Service, Hotel Management
Brian, thank you for your excellent rating of The Gardens Sonesta ES Suites New York. It's fantastic to know you had a wonderful stay. We eagerly await your next visit.
by A verified traveler
Posted 5 May 2024
Excellent
Comment from Hotel Management
7 May 2024 by Customer Service, Hotel Management
Marvis, we're ecstatic to learn your stay at The Gardens Sonesta ES Suites New York was superb. Your feedback truly enriches our dedication to delivering exceptional service. We're excited to have you back on future visits to New York.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Amanda, thank you for choosing The Gardens Sonesta ES Suites New York. It is wonderful to see your positive rating. We hope to welcome you back soon!
by A verified traveler from new hartford
Posted 22 Apr 2024
Spacious rooms, very clean, staff were wonderful, great location.
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Elena, it’s delightful to hear that you appreciated the spacious rooms and cleanliness of The Gardens Sonesta ES Suites New York. We're thrilled to know that our wonderful team members and the prime location contributed positively to your stay. We can’t wait to have you back for another incredible experience.
