Ratings based on 807 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
We had a good stay at the Moxy. The room was fair for 4 of us, but the lack of certain easy additions (hooks for towels, the ability to turn on some lights and not others, etc.) made it less comfortable than I had imagined.
by A verified traveler
Posted 6 Jun 2024
Great location, friendly/helpful staff, clean, safe, great view, cool room.
by A verified traveler
Posted 6 Jun 2024
This hotel is too dark. If you like all black theme stay here
Otherwise it is ok too small room
Sink inside the room
19th century decorations. Noise even on 13th floor.
by A verified traveler
Posted 5 Jun 2024
The staff was very friendly and helpful.
Comment from Hotel Management
6 Jun 2024 by Hotel Manager, Hotel Management
Hi Sean, We are so glad you had fun with our spirited Crew here at Moxy NYC Lower East Side. We believe we have the best of the best, and they will love hearing your comments. We hope you will come back soon to see us!Sincerely,Dillon Sawyer,Hotel Manager
by A verified traveler from Cincinnati
Posted 4 Jun 2024
Thanks for the help getting in the room early
Comment from Hotel Management
5 Jun 2024 by Hotel Manager, Hotel Management
Hello Lara, Thank you for making Moxy NYC Lower East Side a part of your travel plans. We are glad to know you had a pleasant stay and that you appreciated our efforts in promptly providing you with a room. It was a pleasure hosting your visit, and we hope to welcome you back soon. Sincerely,Dillon Sawyer,Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Great
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Jose, What a great rating. We absolutely love taking care of our guests and giving them the unique Moxy experience. It never gets old to see we exceeded your expectations! Thanks for choosing us and please come back soon to Moxy NYC Lower East Side.Sincerely,Dillon SawyerHotel Manager
by A verified traveler
Posted 3 Jun 2024
Only complaint is the constant music that changes from the lobby to the elevator. Sometimes quiet is good 😊
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Hello Diane, We are delighted you enjoyed your stay at Moxy NYC Lower East Side. We like hearing the good stuff as well as the ways we can improve our guest experience! Thank you for sharing your valuable insight, and we will share your comments appropriately. Thanks again for being our guest, and we hope you will come back whenever your travels bring you back this way.Sincerely,Dillon Sawyer,Hotel Manager
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Hello Scott, Thanks for leaving such a perfect rating. We wholeheartedly appreciate you letting us know how much you enjoyed our excellent services. We would love to host you again soon at Moxy NYC Lower East Side.Sincerely,Dillon SawyerHotel Manager
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by Hotel Manager, Hotel Management
Hey Onaliz, We are thrilled that you loved everything about your time with us - thanks for this great rating! It is always nice to hear how much our guests enjoyed their stay. We look forward to many more visits with you here at Moxy NYC Lower East Side. Sincerely,Dillon Sawyer,Hotel Manager
by A verified traveler
Posted 31 May 2024
Excellent
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Hey Luis, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon Sawyer,Hotel Manager
