Ratings based on 939 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Average hotel. Not bad, not amazing.
Comment from Hotel Management
30 May 2024 by Front Office Team , Hotel Management
Hello Janice, Thank you for your feedback. We look forward to the opportunity of welcoming you back home to Motto Chelsea, so we can try to make you stay better.
by A verified traveler
Posted 28 May 2024
Acessibility to transportation.
Comment from Hotel Management
28 May 2024 by Motto Chelsea , Hotel Management
Thank you for your kind feedback, we appreciate it! We hope to host you again at Motto Chelsea NYC!
by A verified traveler from DECATUR
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Motto Chelsea , Hotel Management
Thank you for your kind feedback, we appreciate it! We hope to host you again at Motto Chelsea NYC!
by A verified traveler from Port Jefferson
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Motto Team, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate it so much! We hope to host you very soon!
by A verified traveler
Posted 23 May 2024
Lovely comfortable and fun spot to be in! Great view!
Comment from Hotel Management
24 May 2024 by Motto team, Hotel Management
Thank you for your feedback, we appreciate your business! We hope to see you again soon!
by A verified traveler
Posted 21 May 2024
This was more than we expected- The service was great, rooms were really clean. The entirety of the hotel was well maintained and stunning. Beds and pillows were super comphy and the giant TV with sleep timer was a plus.
Comment from Hotel Management
21 May 2024 by Front Office Team , Hotel Management
Hello Caitlin,Thank you for sharing your feedback. We are so glad you enjoyed your stay with us and we would love to see you again next time you visit the big apple.
by A verified traveler
Posted 19 May 2024
Really good experience!
Comment from Hotel Management
20 May 2024 by Motto Team, Hotel Management
Thank you for your honest feedback, we appreciate you! We hope to host you again!
by A verified traveler
Posted 19 May 2024
Great hotel! Nice and clean and very walkable to many places!
Comment from Hotel Management
19 May 2024 by Motto Chelsea , Hotel Management
Hello there, Thank you for your feedback. We hope to see you again soon!
by A verified traveler
Posted 18 May 2024
Really nice spot in the heart of everything. Rooms are clean, modern but very small but that’s expected in Manhattan. First time I’ve been to a hotel of this class and it didn’t have a coffee maker. The hotel charges a destination fee or a resort fee of $30 per day which allows you to use wifi and near by gyms. I found that to be odd. Since when do you pay extra for wifi
Comment from Hotel Management
19 May 2024 by Motto Chelsea NYC, Hotel Management
Thank you for your honest feedback, we appreciate your business. we hope to host you very soon!
by A verified traveler
Posted 15 May 2024
Great views and friendly staff.
Comment from Hotel Management
16 May 2024 by Front Office team., Hotel Management
Hello there, Thank you for your feedback. we hope to see you again soon.
