Ratings based on 825 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
The staff was top tier! They were super nice and accommodating from beginning til end of our stay. The room was nice, clean, beds were comfortable. The only small problem is cleaning service was not done in our room after the first night- they came in the later hrs of the day once when we were in the room but it was not a big deal to me since we kept the room tidy. The location of the hotel is also great there is plenty of food/shopping places at walking distance and the train stations are so close by. Overall we had a great experience.
5 out of 5
by A verified traveler

Posted 25 May 2024
Quick , easy check in as well as a clean quiet room !
Comment from Hotel Management
26 May 2024 by Charlie Kim, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted 23 May 2024
We love staying at this property. The staff is always so friendly.
Comment from Hotel Management
26 May 2024 by Charlie Kim, Hotel Management
Thank you for staying with us. We are so happy you enjoyed your stay and look forward to seeing you again soon!
3 out of 5
by A verified traveler

Posted 20 May 2024
Staff were friendly and personable. Clean room but noisy central air fan. Space saving room design could be better for this small room (i.e. wall hanger hooks, space under bed for storage, etc.). Some items didn't work in the room assigned to us (phone, lights). Just little inconveniences that add up.
4 out of 5
by A verified traveler from Miami

Posted 20 May 2024
Great hotel, very clean, nice staff, but most of all… Great location for the price!
Comment from Hotel Management
22 May 2024 by Marissa P , Hotel Management
Thank you for your awesome review! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 13 May 2024
Construction nearby can be heard if youre trying to take an afternoon siesta. Rooms are small whiere the keurig cabinet is located, next to the closet and right uo agabust the side of the bed. I got a room with a balcony which made it a little less claustrauphobic.
Comment from Hotel Management
17 May 2024 by Charlie Kim, Hotel Management
Thank you for staying with us! We appreciate your feedback and hope to see you again!
5 out of 5
by A verified traveler from Edina

Posted 13 May 2024
Perfect location, wonderful staff and phenomonal breakfast! Lovely stay...
Comment from Hotel Management
17 May 2024 by Charlie Kim, Hotel Management
Thank you so much for staying with us!
3 out of 5
by A verified traveler

Posted 11 May 2024
The hotel is located in a nice walkable area.
Comment from Hotel Management
12 May 2024 by Charlie Kim, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted 6 May 2024
AMAZING for a weekend visit Location is terrific…East River historic neighborhood …easy walk from Wall St to Little Italy to MidTown. Staff is EXTREMELY helpful and friendly Breakfast hours are perfect (7-11AM) with a delicious reasonably priced menu . Rooms are small…BUT hey …you’re in NYC..you should be seeing the sights … VERY clean and the bed is extremely comfortable. 5 star rating.
Comment from Hotel Management
11 May 2024 by Charlie Kim , Hotel Management
Thank you so much for your review. My team and I are so happy you enjoyed your stay. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 4 May 2024
Favorite hotel in the financial district!! 3rd time staying there in a year & a half and it’s always the most satisfying stay❤️
Comment from Hotel Management
6 May 2024 by Marissa P , Hotel Management
Thank you for your awesome feedback and your kind words! We hope to see you again soon!