Ratings based on 1,210 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
great staff
by A verified traveler from Deer Isle
Posted 28 May 2024
Great place to stay
by A verified traveler
Posted 28 May 2024
Excellent!
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Ismaily, We are delighted you enjoyed your stay at Hilton Garden Inn New York/Manhattan-Midtown East. We strive to provide each guest with an exceptional visit, and it is lovely to know we exceeded your expectations. We enjoyed hosting you and hope to continue to be your hotel of choice when your plans bring you back to New York.Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 28 May 2024
Great stay. The staff is amazing and friendly. 10/10
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Kharma, Thank you for writing such a kind review about your time at Hilton Garden Inn New York/Manhattan-Midtown East. We strive for excellence in all areas of our hotel, so we are thrilled you could appreciate our hotel and our helpful service. We hope you are already planning another visit. Thank you again for your feedback!Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 27 May 2024
La community
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Francisco, Thank you for choosing our hotel for your recent accommodation. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn New York/Manhattan-Midtown East. We hope to see you again soon. Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Fadia, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Please know we take your rating seriously and will use it to improve our guest experience. We hope you will give us another chance to provide you with the exceptional stay you deserve on your next visit to New York.Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 22 May 2024
Great view, clean and comfortable room.
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Thiruchenduran, Thank you for your kind words about Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback about the magnificent views is truly great; we are pleased this was part of making your visit more memorable. It means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 21 May 2024
Very professional and courteous staff
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear David Mark, Thank you for being our guest and for the kind remarks about our professional staff. Our staff truly makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Jennifer, We appreciate you leaving your kind rating for Hilton Garden Inn New York/Manhattan-Midtown East. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon! Best Regards,Karolina Trimboli
by A verified traveler
Posted 20 May 2024
Great staff
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Julie, Thank you for your kind words. We are thrilled to read you had a positive experience with our staff at Hilton Garden Inn New York/Manhattan-Midtown East. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Best Regards,Karolina TrimboliGeneral Manager
