Ratings based on 957 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Great location and friendly staff!
Comment from Hotel Management
3 Jun 2024 by Team Freehand, Hotel Management
Rick, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.
by A verified traveler
Posted 1 Jun 2024
Cute boutique hotel and good location. Needed ear plugs though since it was noisy outside at night and they couldn't get the air conditioning to work lower than 70 during our stay
Comment from Hotel Management
3 Jun 2024 by Team Freehand, Hotel Management
Liz, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.
by A verified traveler
Posted 30 May 2024
Had a really great experience here.
Comment from Hotel Management
31 May 2024 by Team Freehand, Hotel Management
Isabel, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler
Posted 29 May 2024
Reasonably priced hotel in Manhattan with easy access to the subway!
Comment from Hotel Management
31 May 2024 by Team Freehand, Hotel Management
Kent, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler
Posted 29 May 2024
Great place to stay - very poshy and the roof top bar was awesome!
Comment from Hotel Management
31 May 2024 by Team Freehand, Hotel Management
Amy, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Team Freehand, Hotel Management
Eugene, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
31 May 2024 by Team Freehand, Hotel Management
Shawna, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler from New York
Posted 27 May 2024
Cool
Comment from Hotel Management
28 May 2024 by Team Freehand, Hotel Management
Irakli, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Team Freehand, Hotel Management
Luhette, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.
by A verified traveler from Morganville
Posted 26 May 2024
Nice place looking and located
Comment from Hotel Management
26 May 2024 by Team Freehand, Hotel Management
Valentyn, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.
