Ratings based on 965 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Overall stay was excellent. Property was clean and staff were friendly and helpful. Only comment on the room is the body mirror. Perhaps place it on the wall without anything blocking it as opposed to having it next/behind the bed where it’s inaccessible. Aside from that, we are satisfied with our stay.
by A verified traveler from Spruce Grove
Posted 3 Jun 2024
It was a great stay for a weekend of training.
by A verified traveler
Posted 31 May 2024
N/a
by A verified traveler
Posted 31 May 2024
Stayed with my wife and 2 kids (8 and 12). We had one of the king 2 room suites).
We had loads of space and the room was excellent in terms of layout and amenities.
Public spaces are ok too - small reception area, restaurant/bar and free coffee in the mornings in reception.
It’s not the newest of hotels but it’s pretty quiet, and in a really good location.
Staff were really helpful and when we had a couple of issues in the room they were resolved quickly.
The one thing that could have been done differently is that the sofa bed for the kids could and should have been made up more quickly. We messaged in advance to confirm, and requested again on check in whilst we went out for a walk, but it still wasn’t done. Just tired on check in after a long flight and it meant we had a few hours of waiting where we shouldn’t have needed to.
Would stay again. For sure.
by A verified traveler
Posted 29 May 2024
Excellent service by the concierge. Very nice rooms.
by A verified traveler
Posted 29 May 2024
We had a good time
by A verified traveler
Posted 29 May 2024
In walking distance off everything we did,also close enough to subway.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 23 May 2024
Great location near Penn Station and Madison Square Garden, with nice updated rooms and bathrooms and helpful staff.
