Ratings based on 986 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Was the perfect base for our visit to NYC
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Sheila, it's delightful to hear that Concorde Hotel New York served as an ideal home base during your trip to NYC. We hope to welcome you back in the future for another memorable stay.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 3 May 2024
So clean and wonderful!! Easily one of my favorite hotels.
Comment from Hotel Management
4 May 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Maggie! We can't wait to see you again soon for another amazing experience at Concorde Hotel New York. Have a great day!
by A verified traveler
Posted 27 Apr 2024
Nice
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Patricia, we're thrilled you found your stay at Concorde Hotel New York to be nice. Our team members strive to create a comforting environment for guests and your words are a testament to their efforts. We look forward to your next visit!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Customer Service, Hotel Management
James, we are thrilled to hear that your stay at Concorde Hotel New York met your expectations! Your satisfaction is our top priority and we're glad we could deliver. We look forward to having the pleasure of hosting you again on your next visit to the city. Safe travels!
by A verified traveler
Posted 23 Apr 2024
The restaurant was good but understaffed.
The room was too hot.
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Prachi, it's regrettable that certain aspects of your stay didn't live up to expectations. Please accept our apologies for any discomfort you experienced due to the room temperature. We also acknowledge your comment regarding our restaurant. We're constantly working with our team members for improvements and your insights definitely contribute to that progress. We hope to be able to host you again and deliver a more satisfying experience.
by A verified traveler
Posted 22 Apr 2024
The staff is incredibly friendly and personable. Great location, close to shopping and Central Park. Comfortable beds and rooms / bathrooms are large and spacious. Loved our stay!
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Kathleen, your kind words about Concorde Hotel New York are immensely appreciated. It's wonderful to hear that our team members made such a positive impression on you and that the convenient location added great value to your stay. We're also thrilled you appreciated the comfort of our beds and the generous space in our rooms. We look forward to making your next stay equally as enjoyable.
by A verified traveler
Posted 16 Apr 2024
Meh
Comment from Hotel Management
17 Apr 2024 by Customer Service, Hotel Management
Casey, it seems that your recent stay didn't completely meet your expectations. We always aim to provide a memorable experience for our guests and we're sorry to hear if this was not the case during your stay. As we endeavor to improve, your feedback would be invaluable. We hope you'll consider staying with us again in the future.
by A verified traveler
Posted 11 Apr 2024
Does exactly what it says it’s going to do. Clean rooms. Restaurant was good. Staff were friendly.
Comment from Hotel Management
12 Apr 2024 by Customer Service, Hotel Management
Chelsea, thank you for choosing Concorde Hotel New York and for the positive feedback. We're thrilled to hear that you enjoyed our spotless accommodations and dining options. It's also wonderful to know that our friendly team members added value to your stay. Your feedback is appreciated, and we hope to welcome you back in the near future.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Daniel, thank you for your perfect rating of Concorde Hotel New York. We're delighted to know your stay with us met your expectations. We look forward to the opportunity to host your future visits and continue providing you with top-notch service.
