Ratings based on 355 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
5 out of 5
by A verified traveler

Posted 24 May 2024
Beautiful hotel! From the staff to the services to cleanliness all around 5* excellent!!
Comment from Hotel Management
28 May 2024 by R, Hotel Management
Dear Pamela, Thank you for your wonderful review. It brings us great pride knowing that you enjoyed our facilities and more importantly, the service provided by our team.Once again, thank you for your time and we look forward to your return.Best regards, Rick CorcoranGeneral Manager
4 out of 5
by A verified traveler

Posted 3 May 2024
it was beautiful
Comment from Hotel Management
3 May 2024 by R, Hotel Management
Dear Nazanin, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
4 out of 5
by A verified traveler

Posted 31 Mar 2024
Great hotel, but the quality of service doesn’t meet the standard it should for a premier hotel
Comment from Hotel Management
1 Apr 2024 by R, Hotel Management
Dear Robert, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and will follow up on your feedback. We thank you for staying with us and look forward to welcoming you back in the not too distant future.Kind regards, Rick CorcoranGeneral Manager
1 out of 5
by A verified traveler

Posted 26 Mar 2024
Comment from Hotel Management
19 Apr 2024 by R, Hotel Management
Dear Gisell, Thank you for staying with us recently. Having reviewed your scores, please accept my heartfelt apologies for any challenges during your stay that led to a less than desirable experience.I do hope that we have the opportunity to welcome you back in the future, and that you have an exceptional stay experience.Kind regards, Rick CorcoranGeneral Manager
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by R, Hotel Management
Dear Simon, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
3 out of 5
by A verified traveler

Posted 29 Jan 2024 on Hotels
Service
Comment from Hotel Management
30 Jan 2024 by R, Hotel Management
Dear Michel, Thank you for selecting our hotel, and taking the time to share your experience. We look forward to welcoming you back in the not-too-distant future.Kind regards, Rick CorcoranGeneral Manager
5 out of 5
by A verified traveler

Posted 25 Jan 2024
Highly recommended
Comment from Hotel Management
25 Jan 2024 by R, Hotel Management
Dear Angelo, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Great
Comment from Hotel Management
11 Jan 2024 by R, Hotel Management
Dear Paul, Thank you for sharing your thoughts with us. We are pleased to hear you enjoyed your experience and look forward to your return.Kind regards, Rick CorcoranGeneral Manager
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Such a welcoming, elegant and opulent hotel. The food and drinks was divine. The pool and hot tub are a must. Felt perfectly pampered.
Comment from Hotel Management
11 Jan 2024 by R, Hotel Management
Dear Christina, Thank you for your wonderful review. It brings us great pride knowing that you enjoyed our facilities and more importantly, the service provided by our team.Once again, thank you for your time and we look forward to your return.Kind regards, Rick CorcoranGeneral Manager