Ratings based on 460 Verified Reviews

4.3 out of 5
83% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 May 2024
Value for money
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Lovely hotel with a hearty breakfast and great service. I was very impressed by the in-room tub with onsen water piped in. My room was facing the river with great views and sound of the falls, but I noticed some room facing the road which may not beas great.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Nice hospitable place for hot spring spa! Breakfast was nice, too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024
5 out of 5
by A verified traveler

Posted 19 Feb 2024
The Japanese style room is spacious. The bathroom has a huge tub that has access to spring water that doesn't smell. The hotel has a spa with a terrace where one can sit on the lounge chair facing a mountain and use the four pools with different temperatures.
5 out of 5
by A verified traveler

Nice!!

Posted 2 Oct 2023 on Hotels
I recommend you to stay at this hotel. First, I was so touched by their quality of services. They were paying attention to custmers. They informed us on time on the phone to come for breakfast. (Breakfast was nice enough too.) Second, everything in the facility was clean and well organized in spite of its oldness, public spa was convienient and very nice too :))
5 out of 5
by A verified traveler

Posted 27 Sep 2023
We were so pleasantly surprised by our stay here! Our room had its own hot springs cool and hot tubs, in front of a leafy green window overlooking the river. Just like the photo! The room was spacious, the bed was comfortable (a welcome change after 4 nights of a rock hard mattress in Taipei) and the bedding was high quality. The room was clean and tidy. For breakfast you have a choice between a dumplings/xiao long bao box, and a semi western-semi Asian box that has omelette, fruit, chicken, pickles, rice congee and a few other items. The day before you tell the front desk what time you want breakfast, and they call you the next morning around 10 minutes before that time to let you know it’s ready. So I recommend being realistic about what time you want to eat, so that your food doesn’t get cold. I found the variety of delights in the box quite charming, and the tables are situated along the river which is stunning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2022 on Hotels