Ratings based on 175 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2024
It would be great if the reception desk staff is more helpful (i.e. help to get a taxi since it is difficult to get a taxi in that area).
Comment from Hotel Management
11 Jan 2024 by USER, Hotel Management
It is our pleasure to hear your valuable feedback.We appreciate all feedback. Thank you for bringing this issue to our attention.
by A verified traveler
Posted 1 Jan 2024
Not many food establishments nearby. On some nights, spent at Louisa Cafe, 3 mins walk from hotel. This hotel location is close to Taipei Zoo and Taipei 101 via the public bus. Lots of 7-11 stores near the hotel. Hotel room is spacious, fully equip, very new and facilities are top notch. Recommended, if distance to city is not a concern. Good times!
Comment from Hotel Management
11 Jan 2024 by user, Hotel Management
It is our pleasure to hear your valuable feedback.We appreciate all feedback. Thank you for bringing this issue to our attention.
by A verified traveler
Posted 24 Dec 2023
Located just beside the expressway, travelling via private transport is convenient. Many public buses available, not near train station though. Area is not noisy during the night time, not scary too as there are some shops that are closed late.
The hotel lobby is welcoming, there is refreshments provided for guests at the lobby area. Hotel room provided is luxurious and comfortable, extra pillows available. Hot water supply for shower is consistent — love this especially during the winter season. Really enjoyed that there is warmer on the toilet seat and also warm water for hand washing sink and bidet available. Many lifts available for guests usage, don’t have to wait too long.
Walking distance to a few dining options around the location. Many choices of convenience stores available too. Breakfast provided has decent variety, so-so in the taste though. Disappointed that staffs were pushy to chase guests away near the breakfast ending time.
Staffs are generally friendly, but frequent missing out that we are booked as 4 pax in the double room and we always have to ask for extra towels despite making special request before. Front desk is nice to call daily to ask if housekeeping is needed for the day.
Good experience generally. Enjoyed the stay!
Comment from Hotel Management
27 Dec 2023 by 福容台北二館, Hotel Management
親愛的貴賓您好:您的留言字字句句我們都感受到了，我們非常感動也非常開心。讓住客有很棒的體驗一直都是我們福容大飯店的初心，也謝謝您給予我們服務的機會，福容台北二館期待您下次再蒞臨。
by A verified traveler
Posted 16 Sep 2023
Comment from Hotel Management
3 Nov 2023 by 福容大飯店 台北二館 訂房組, Hotel Management
親愛的 Thompsonl，感謝您蒞臨福容大飯店 台北二館，並抽出您寶貴的時間與我們分享您飯店體驗!我們很遺憾這次您入住期間，未能達到您的期待。們將努力改善與進步,再次感謝您並期待您下次的入住。
by A verified traveler
Kudos to the Lobby/desk staff. Room, not so much.
Posted 4 May 2021 on HotelsThe worn-out upholstery on the chair in the room was an ongoing eyesore that we tried to hide behind a throw-pillow. The housekeeping staff did not wear masks when working in peoples' rooms. These kinds of things made us say: "It was adequate for this trip, but there is nothing enticing us to return (other than the attentiveness of the lobby/desk staff).
Comment from Hotel Management
4 May 2021 by RSVN, Hotel Management
We apologize for your unpleasant latest stay at our Hotel property. Although we are constantly striving for service excellence, unfortunately error still occurred. We will investigate and improve as immediately. Thank you for your comments.
by A verified traveler
Posted 14 Nov 2018
by A verified traveler
cozy hotel
Posted 12 Oct 2017 on Hotelsthe staff are very friendly.
by Wiegharta
Posted 5 Jan 2016 on Hotels
by Wiegharta from Hsinchu
Posted 3 Jan 2016 on Hotels
We stayed for one night. Staff members were helpful and friendly. Easy to find a taxi or bus.
by A verified traveler from Los Angeles
Nice roomie room
Posted 24 Nov 2015
Pros: Very roomie.
Cons: It would of been nice if there was a box of tissue, lotion in the bathroom and a remote control for both the bedroom and living room, not shared.
Location: There is one local street market close by about 1 mile away which was nice, however other than that just local stores.
The room size was vey comfortable and roomie with a separate kitchen, living room, bedroom and bathroom. However, transportation wise there is not much options to use the train except to take a taxi to the station as it's not close enough to walk to. There is not transportation to the airport or from the airport except by taxi or a whole bunch of transfers by train however you'd still need to take a taxi from the train to the hotel. There is no local shuttle to take you anywhere either. The room itself is very nice.
