Ratings based on 994 Verified Reviews

4.5 out of 5
79% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2024
Every thing was good ..tv Netflix never got to work..but ritz is always good.overall tks✌️😎😀
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Personnel
5 out of 5
by A verified traveler

Posted 29 May 2024
I felt like the ultimate vacation!!
5 out of 5
by A verified traveler

Posted 26 May 2024
This is a true 5 star hotel
5 out of 5
by A verified traveler

Posted 26 May 2024
Loved my stay! The hospitality from everyone at this location is so pleasant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
3 out of 5
by A verified traveler

Posted 22 May 2024
Marriott app based communication was terrible. Multiple requests went unattended. Sofabed was so bad and not usable. Each room charges were all separately charged. Total bill came late. Gold elite previlages were denied
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
3 out of 5
by A verified traveler

Posted 14 May 2024
Lovely restaurant, bar, Spa, courtyard. The staff was not at level it should be for a Ritz Carlton hotel. Our TV and room phone did not work properly, and it took them almost a day to address it properly. We made numerous phone calls and the staff said they would call us back each time, but they never did. Very sloppy and negligent.
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