Ratings based on 1,346 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The staff was slow, unfriendly and in general disinterested in me as a guest. I had to wait several minutes at the front desk to even be recognized while staff was on the phone. One desk staff member even refused to help me check in saying he checks you in while he was on the phone. The room was adequate for its purpose, but the bathroom was in serious need of remodel. Paint peeling from the tube and it was very slippery with no mat.
by A verified traveler
Posted 15 Jun 2024
I canceled this reservation. The dummazz answered the phone left me hold so damn long I hung up. This insolent behaviour happened a second time. Screw this.
by A verified traveler
Posted 14 Jun 2024
Close to airport and decent price
Comment from Hotel Management
15 Jun 2024 by Curtis, Hotel Management
Awesome thank you
by A verified traveler
Posted 13 Jun 2024
Very good and clean
Comment from Hotel Management
15 Jun 2024 by Curtis, Hotel Management
Awesome thank you
by A verified traveler
Posted 10 Jun 2024
I decent place to stay not far from New Orleans but be prepared to pay $250 hold and a parking fee.
Comment from Hotel Management
11 Jun 2024 by Curtis, Hotel Management
Thank you for your feedback, at La Quinta we hear what you are saying. We do apologize for the inconvenience at the hotel, as we strive to better the property parking fees have to be in place. Once again thank you for choosing La Quinta.
by A verified traveler
Posted 10 Jun 2024
Upon arrival, the front desk receptionist was very nice and kind and our check in was swift and easy, however, she asked us to put a card on file and charged out card $235 as a refundable incidental fee. And told us parking was $12 DAILY! I found that crazy considering we are familiar with the area, and it’s not busy enough or close enough to downtown for paid parking, it’s also inconvenient for those that are only stopping by to rest during road trips. As soon as we got on the elevator to get to our floor there was a giant black trash bag that sat there most of the day… to be honest it smelled… pretty bad too. Once entering our room we noticed the shower paint was chipping and seemed dated, under the bathroom sink looked kind of dirty/stained. As well as the carpets not being clean there was some crumbs of what looked like old food along the corners and sheets had some slight staining. The pool area was nice and told of guests were enjoying it. Patio furniture also seemed a little dated. It’s a nice little place it just needs a face lift. And free parking
Comment from Hotel Management
10 Jun 2024 by Curtis, Hotel Management
Thank you for your feedback, at La Quinta we hear what you are saying. We do apologize for the inconvenience at the hotel, as we strive to better the property parking fees have to be in place. Once again thank you for choosing La Quinta.
by A verified traveler
Posted 9 Jun 2024
No housekeeping, had to ask for this service, unfair for what I paid, only1 disability parking spot no ice machine on the floor I was in, which is #4 our room on the first floor, the shower floor the paint is peeling
Not happy, don’t recommend this place. looks like they’re short staffed. Not happy at all
Comment from Hotel Management
11 Jun 2024 by Curtis, Hotel Management
Thank you for your feedback, at La Quinta we hear what you are saying. We do apologize for the inconvenience at the hotel, as we strive to better the property parking fees have to be in place. Once again thank you for choosing La Quinta.
by A verified traveler
Posted 8 Jun 2024
I ran out of toilet paper one night. Went to desk to ask for a roll and was told that management did not allow front desk staff access to that due to fear of theft….. seriously??? I had to go to the gas station and buy my own. This is a ridiculous policy. If they are that worried about toilet paper get more cameras!! The next night the front desk worker was still apologizing for management.
Comment from Hotel Management
9 Jun 2024 by Curtis, Hotel Management
Thank you for your feedback, we do honor as a guest. We do apologize for every issues that have taken place. The management will be in place so this will not happen again. Thank you.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Curtis, Hotel Management
Thank you for your feedback, we do value what you have to say.
by A verified traveler
Posted 8 Jun 2024
Property should be an absolute insult to the Wyndham trade name..exterior dark and dingy looking..doesn't look like a hotel..looks more like. Slum Lord apartment building..check in was fine..once in room..first thing killed a roach crawling on wall.. then to bathroom and see mold mildew sink, tub, and at least an inch of nasty black moldy stuff in corners of floor..I was actually afraid to go to sleep
Comment from Hotel Management
8 Jun 2024 by Curtis, Hotel Management
Thank you, for your feedback. We do apologize for those issues that happened in your room, the departments are in place to correct those issues.
