Ratings based on 697 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Staff was amazing … perfect location walkable to everything you may want to see … easy access to transportation if you need it !
4 out of 5
by A verified traveler

Posted 27 Oct 2024
We had a suite with a King bed. The room spacious. The carpet with stains and torn in several areas. We had a visitor during the night of a lizard. This totally freaked this northern. It was harmless, but staff couldn’t find, so that wasn’t good. Very loud in lobby with TS concert. The best features was Zac in the cafe and the valet workers! It’s nice, but not luxury, and paid luxury prices when it’s was not more than a 3 star hotel.
Comment from Hotel Management
27 Oct 2024 by Alex B., Hotel Management
Hi Kelly,Thank you for providing us with your honest feedback. We know the city and our hotel was extremely busy due to the Taylor Swift tour but we are glad that you found some things to enjoy - especially our staff! We would like you to know that this was not the normal experience that we provide and we hope that you could give us another chance to prove our 5 star luxury experience with the next time you stay, should you decide to. We appreciate the feedback and we hope that we can get to host you again. Have a great day!
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Walkable!
Comment from Hotel Management
27 Oct 2024 by Alex B., Hotel Management
Thank you for the kind review! We are glad that you enjoyed our loction and hotel. Please come back and see us when you next visit New Orleans!
4 out of 5
by A verified traveler

Posted 24 Oct 2024
The only complaint we had with this property was the cost of parking. Other than that it was a beautiful hotel.
Comment from Hotel Management
26 Oct 2024 by Alex B., Hotel Management
Hi Kevin,We are glad that you enjoyed our hotel! We would love to host you again for your next trip to the Big Easy! Also to note, if you are planning to bring a vehicle, look for our discount parking packages that make parking more affordable! Thank you for choosing us and we hope to see you again!
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Wonderful place to stay. Our only complaint was that there seemed to be some kind of plumbing issue with loudly knocking pipes in the wall every morning. Something needs to be done about that! Everything else was delightful.
Comment from Hotel Management
24 Oct 2024 by Alex B., Hotel Management
Hi Omar, we are sorry to hear about the knocking pipes. We will investigate this with our engineering team to see what possible solutions we have. I am glad that everything else was delightful with your stay and we would love to welcome you back!
5 out of 5
by A verified traveler from plano

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Alex B., Hotel Management
Hi Harold, thank you very much for staying with us here at Kimpton Hotel Fontenot! We are glad that you enjoyed your visit with us and we would love to welcome you back in the future!
5 out of 5
by A verified traveler from Medina

Posted 20 Oct 2024
We had a wonderful stay. Staff and conditions at the property were wonderful.
Comment from Hotel Management
20 Oct 2024 by Alex B., Hotel Management
I am so glad to hear how you enjoyed our property, Angela. We are not going anywhere so we would love to see you for your next New Orleans Visit! Have a wonderful day!
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by raye ross , Hotel Management
Thank you, Arthur, for your feedback! It seems you got the full Kimpton experience, and we are very happy that we were able to provide that for you. Please make sure to stay with us again when you come to New Orleans so you can experience that again! Have a great day!
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Outstanding service in general. Loved the coffee shop. The gentleman in charge there was outstanding.
Comment from Hotel Management
19 Oct 2024 by Alex B., Hotel Management
Thank you James, for the kind feedback and great review! We will make sure that Kyle gets the recognition and applauded for his excellent leadership! We hope that you stay with us again when you are in New Orleans
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Alex B., Hotel Management
Hi Christopher,Thank you very much for the kind review and I am glad that you enjoyed your stay with us thoroughly. Please come back and see us when you visit NOLA again!