Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Very nice perfect for what we needed
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Dear Christopher, Thank you for sharing your impeccable experience at our hotel. We are delighted to hear that we exceeded your expectations and look forward to welcoming you back soon. Best, Ivy Lim, GM
by A verified traveler from Newark
Posted 1 Jun 2024
Should of had a notice that they were remodeling. The Noise from 9am to 5pm was unbearable to even be in the hotel. from the construction workers.
Comment from Hotel Management
2 Jun 2024 by GM, Hotel Management
Dear Carol, Thank you for sharing your feedback. I was disappointed to hear of the frustration you experienced stemming from our construction; please forgive us during this time of renovation. Your patience is appreciated as we update and improve our hotel. As our valued Guest, I hope that you will return and see our highly anticipated results! Best, Ivy Lim, GM
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 28 May 2024
Safe and clean rooms.
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Dear Jason, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean and safe environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Ivy Lim, GM
by A verified traveler
Posted 26 May 2024
Did not know properly was under renovation
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Aimee, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Ivy Lim, GM
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Joe, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Ivy Lim, GM
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by GM, Hotel Management
Dear Betsy, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Ivy Lim, GM
by A verified traveler
Posted 23 May 2024
Large, well appointed facility with easy access to New Orleans International Airport by the hotel shuttle. Excellent hotel choice if one has an early departure.
Comment from Hotel Management
23 May 2024 by GM, Hotel Management
Dear John E, Your flattering review is music to our ears! Thank you so much for choosing our Hilton and letting other travelers know what an exceptional stay you had. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Ivy Lim, GM
by A verified traveler
Posted 20 May 2024
Airport shuttle was a plus. Construction going on so pool and gym were not available. Sink did not drain well.
Comment from Hotel Management
26 May 2024 by GM, Hotel Management
Dear Joe, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review, and we hope that you will return to experience our updates. Sincerely, Ivy Lim, GM
by A verified traveler
Posted 19 May 2024
Great location close to the airport and very nice hotel
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Dear Asiakeyaette, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Ivy Lim, GM
