Ratings based on 666 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 May 2024
We booked 2 rooms for one night (5/25/24). 1) One room's guest card keys wouldn't work. We had them reprogram the keys but still both card keys wouldn't work. Apparently the staff's master key was the only one working. So we had to have them let us into the room. This was very inconvenient. 2) Hotel's parking was a few blocks away. Luckily we were able to park on the street since weekend parking was free. 3) There was no water bottle provided by the hotel in the room. When we asked them if it was safe to drink the water from the bathroom faucet, they told us it was on us if we drank the water. Or we could buy the water from the vending machine in the lobby. I don't think we will every stay here again.
3 out of 5
by A verified traveler

Posted 28 May 2024
Not so much a issue with the hotel but more that the area, the city is very noisy.
4 out of 5
by A verified traveler

Posted 9 May 2024
Great choice for a quiet convenient stay
2 out of 5
by A verified traveler from Oakland

This traveler left a rating score only Posted 4 May 2024
2 out of 5
by A verified traveler

Posted 28 Apr 2024
The water pressure was non-existant...room was dirty...old and run down
5 out of 5
by A verified traveler

Posted 24 Apr 2024
PLEACE WAS VERY NICE, CHECK IN ASSOCIATES WERE EXTREMELY FRIENDLY AND HELPFUL
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Great location, lots of restaurants nearby. The hotel bar is great, along with the bar staff. Parking is a 2 block walk, not always preferable, especially in cold weather.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
It was perfect can’t wait to stay again
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Very easy check in. July, the manager on duty, was excellent. I am traveling and he went beyond expectations to help locate good dining and places to see in the area.