Ratings based on 58 Verified Reviews
3.6 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad smells!!
Posted 5 Jul 2023 on HotelsThe hotel was recently renovated but unfortunately there was an unpleasant odor throughout the facility… robot waiters are not necessary… money might be better spent freshening the rooms so that they don’t smell bad.
Recommended
for Everyoneby A verified traveler from England
Comfortable but needs updating
Posted 11 Apr 2018We had a comfortable couple of nights in this old hotel well situated up in the mountains. It has very good indoor and outdoor onsens. Breakfast was an Asian feast but was only served at 7.30. Our room was spacious with a sitting area and balcony but furnishings and furniture were tatty and needed updating.
Recommended
for Everyoneby A verified traveler
Posted 6 Nov 2017
The rooms were fantastic and clean, and give you a truly serene Japanese experience. Having the tatami mats, with a heated table are a must.
Comment from Hotel Management
13 Dec 2017 by Nasushiobara bettei, Hotel Management
Thank you very much for staying at Nasushiobara Bettei.We appreciate that you took time to share your experience with us. A heated table(name:Kotatsu) ,Onsen ,and nice food could let your stay wonderful. We look forward to welcoming you again on your next opportunity. Snowing is also very exciting!
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 16 Dec 2023
食事は、期待はずれでした。
館内フリードリンクとうたっているが、甘いカクテルで品数もあまりないのが残念
by A verified traveler
Posted 3 Dec 2023
特にない
by A verified traveler
Posted 11 Nov 2023 on Hotels
by A verified traveler
Posted 29 Oct 2023
by A verified traveler
Posted 20 Aug 2023
設備のメンテナンスが全くできていない
男性浴場の洗い場で、シャワーホースからの水漏れがあり、使えない所が数ヶ所
客室階で、エレベーターの下行きボタンを押してもボタンの電気がついたないから押したかどうかわからない
夕食時、ビールサーバーの周りに小さい虫が沢山飛んでいた、等等
古い施設を再生している事は理解ができますが、古い事と手入れが行き届いていない事は別だと思います
by A verified traveler
Posted 7 Aug 2023 on Hotels
