Ratings based on 613 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Loved our stay! Hotel was super clean, staff was friendly and accommodating, nice breakfast. Had a great experience.
by A verified traveler
Posted 23 May 2024
The property was very clean and modern throughout and in a convenient location in the heart of Nashville!
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 19 May 2024
Staff was super helpful
by A verified traveler from Noblesville
Posted 15 May 2024
Clean and great staff.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 10 May 2024
When we first got there, we were given a room that already had people in it. No big deal. Easily fixed. Only complaint was breakfast. Ran out of eggs and fresh fruit an hour before breakfast was over. On other days, eggs were always cold.
Leah at the bar was marvelous!
Comment from Hotel Management
11 May 2024 by Staybridge Suites - Nashville Midtown, Hotel Management
Barbara Louise;Thank you for taking the time to share your review; I am so sorry that your experience was not a 5/5 one. Thank you for letting me know what issues you experienced, we will be handling appropriately. We wish you safe travels.
by A verified traveler
Posted 9 May 2024
Stay was fine until the surprise parking fee that we were never told about. Would have even been fine if they would have mentioned the fee when we checked in and they charged the hold for the "incidentals." Called to inquire and was advised by the receiptionst that its on their website. I told her we booked through Expedia and that was not on our reservation info. She argued then said she would get me to the manager but she disconnected.
Comment from Hotel Management
11 May 2024 by Staybridge Suites - Nashville Midtown, Hotel Management
Sarah;Thank you for taking the time to complete this survey; I am sorry that you were unaware of the incidental authorization. I can assure you this is a standard policy across all hotel brands. The amount absolutely should have been provided to you as well during your booking experience. I apologize that was not relayed to you.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Staybridge Suites - Nashville Midtown, Hotel Management
Todd;Thank you for choosing to stay with us; we appreciate your business! We are elated you had a 5/5 stay, we cannot express how happy that makes our team! We wish you safe travels.
by A verified traveler
Posted 8 May 2024
Nice Stay! Staff were very nice and friendly! The Breakfast options were very nice compared to the usual continental breakfast options! Hotel was clean and quiet! No complaints.
Comment from Hotel Management
11 May 2024 by Staybridge Suites - Nashville Midtown, Hotel Management
Tara;Thank you for choosing to stay with us; we appreciate your business! We are elated you had a 5/5 stay, we cannot express how happy that makes our team! We wish you safe travels.
