Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Fantastic location, easy walking distance to everything downtown and their entertainment was excellent. Quiet rooms with no windows really help to dampen all the outside noise from lower broad people and traffic. Love this place!
Comment from Hotel Management
13 May 2024 by Moxy, Hotel Management
Mitchell,Thanks for the kind words! We can't wait to see you again!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Moxy, Hotel Management
Thanks for staying with us! We can't wait to see you again!
by A verified traveler
Posted 9 May 2024
The Moxy is conveniently located in downtown Nashville! It’s the perfect location for shopping, dining, and your choice of entertainment! Hotel was very clean, staff were polite, friendly and knowledgeable about getting around Nashville. Wished there was a microwave in the room.
Comment from Hotel Management
15 May 2024 by Moxy, Hotel Management
Lesa,Thank you for the kind words! We are already looking forward to your next visit!
by A verified traveler
Posted 6 May 2024
Everyone was accomdating except for the bar tender on Sunday morning. My husband let her know the coffee was out and she just glared at him and continued to go about her business.
Comment from Hotel Management
15 May 2024 by Moxy., Hotel Management
Thank you for your feedback. We are so sorry you experienced that. We will be addressing this issue internally.
by A verified traveler
Posted 5 May 2024
For the price we paid it didn’t have a refrigerator and very small room
by A verified traveler
Posted 4 May 2024
Fantastic staff and very clean all around. I actually left my phone at the bar and they put it away for me so I was able to get it first thing in the morning.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Great place. Room was perfect, very comfortable. The bathroom was gorgeous and comfortable. Loved it all. Definitely going back.
by A verified traveler
Posted 25 Apr 2024
Rooftop wait staff did not seem happy to be there. Did not go back after the first night.
Comment from Hotel Management
25 Apr 2024 by Moxy, Hotel Management
Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Our goal is for every guest to enjoy the “Moxy Experience” and we apparently fell short this time. If you give us another chance, we will do everything we can to show you an improved experience.
by A verified traveler
Posted 22 Apr 2024
Room had no window and a brick wall. Felt like a prison cell. Lighting in room was terrible. Was awakened at 7:23 am by hammering on other side of wall. It went on for over an hour. Pipes clanked when water turned on. Restaurant not open on Mondays.
Comment from Hotel Management
22 Apr 2024 by Moxy, Hotel Management
Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. Our goal is for every guest to enjoy the “Moxy Experience” and we apparently fell short this time. If you give us another chance, we will do everything we can to show you an improved experience.
