Ratings based on 1,246 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The property appeared well maintained and clean. Microwave in the room would've been nice. Also, the air conditioner venting is in a weird place.
Comment from Hotel Management
13 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Lisa!Our team works endlessly to ensure our property is clean and well-maintained, always ready for guests to enjoy, and they will be very appreciative of your recognition. We want to guarantee all of our rooms are fully prepared, and we thank you for your feedback, which will help us hit these marks in the future. Please come visit us soon for another trip to paradise in Music City!Fins Up!Eric Ashton, General Manager
by A verified traveler
Posted 13 May 2024
This is a great hotel - wonderful service - beds/pillows are very comfortable - huge bathroom (but our shower had zero water pressure) - easy check in and out
Comment from Hotel Management
13 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Sharon!We're delighted you enjoyed our easy check-in/out, great hospitality, and comfortable accommodations. Our maintenance team will also check the water pressure in your shower. Thank you for your positive rating and we hope you'll come back.Fins Up!Eric Ashton, General Manager
by A verified traveler
Posted 12 May 2024
Nice
Comment from Hotel Management
14 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Dale! Thank you for your positive feedback! We appreciate your acknowledgment and hope to welcome you back for another FINtastic stay! Fins Up! Eric Ashton, General Manager
by A verified traveler
Posted 12 May 2024
All good
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Greetings from Margaritaville, Kevin!Thank you so much for your perfect rating and for your feedback. We hope to welcome you back to Margaritaville Hotel Nashville for another trip to paradise in Music City!Fins Up!Eric Ashton, General Manager
by A verified traveler
Posted 10 May 2024
Perfect location. Really liked restaurant and bar and live music at the pool.
Comment from Hotel Management
10 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Maureen! Thank you for your kind words! We're delighted you enjoyed our restaurant and the live music at the pool. It's also great to hear our location met your needs perfectly. We look forward to welcoming you back soon for another FINtastic stay! Fins Up! Eric Ashton, General Manager
by A verified traveler
Posted 8 May 2024
Loved my stay here! The property is well maintained and in a convent location of downtown Nashville. The staff was great!
Comment from Hotel Management
9 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Kaleisha, We're delighted you enjoyed your stay at Margaritaville Hotel Nashville and appreciated our great staff, convenient location, and lovely property overall. Please return soon for another FINtastic stay.Fins Up! Eric Ashton, General Manager
by A verified traveler
Posted 8 May 2024
Clean, safe and fun resort property. The staff are helpful and friendly. Rooms are beautiful. Great choice when staying in Nashville!
Comment from Hotel Management
8 May 2024 by Eric Ashton, Hotel Management
Dear Robert, We are thrilled to have earned a perfect rating for your time with us. Thank you for highlighting our team, accommodations, and high standards of cleanliness. Your recommendation of us to other guests makes our day. It was a pleasure to have had you as a guest, and we look forward to welcoming you back for another trip to paradise in Music City. Fins Up! Eric Ashton, General Manager
by A verified traveler
Posted 6 May 2024
Very friendly staff
Comment from Hotel Management
7 May 2024 by Eric Ashton, Hotel Management
Greetings from Margaritaville, Catherine!We're thrilled to hear you enjoyed the warm hospitality our team works hard to deliver, and we'll be sure to share your compliments! Please feel free to reach out to us and let us know if there is anything we can do to make your next visit a five-star visit, and we look forward to welcoming you back for another FINtastic stay!
by A verified traveler
Posted 6 May 2024
After our first night and a morning touring, we came back to our room at 12pm to find that our room wasn't cleaned. We stopped by the front desk to let them know we are going out again and would like our room to be cleaned. We cam back at 2pm and the room was still not cleaned. I specifically requested that the room be cleaned the next day before 1pm as I was running the marathon. We got back at 2pm that day and again our room wasn't cleaned. However, on our check out day, they knocked on our door at 8:30am to clean the room even though the do not disturb sign was up. I don't feel this hotel is being managed very well.
Comment from Hotel Management
7 May 2024 by Eric Ashton, Hotel Management
Hello, thank you for taking the time to share your feedback with us, Nonna. We're grateful to have hosted you, and we hope your marathon went smoothly. Please accept our apologies for the lapse in housekeeping service. This certainly isn't the experience we want to deliver, so rest assured, steps will be taken to do better going forward. We're confident we can exceed your expectations, and we look forward to the opportunity to prove this.
by A verified traveler from Maple Grove
Posted 6 May 2024
The maid service was knocking on our door by 9:30 the day of check out. They knocked three times to see if we were out of the room.
Comment from Hotel Management
7 May 2024 by Eric Ashton, Hotel Management
Hello, thank you for taking the time to share your feedback with us, Tessa. We are glad you had a pleasant experience overall; however, please accept our apologies for the issue with our housekeeping team. Management will discuss your comments with them to ensure we deliver a better experience next time. Thank you for being a valued guest, and we hope to see you again soon! Sincerely,Eric Ashton, General Manager
