Ratings based on 968 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from East Syracuse
Posted 15 May 2024
Us and 2 other couples stayed for 4 nights. Staff was amazing hotel smells amazing not sure what they do. Room was perfect!!! Had a very nice spread for breakfast as well. Great location took us only a couple of minutes to get down to Broadway.
by A verified traveler
Posted 14 May 2024
Nice large rooms
Friendly staff
Great location
by A verified traveler
Posted 11 May 2024
Great location, helpful staff
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 8 May 2024
Great Stay
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Guest Services Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 30 Apr 2024
Was perfect
Comment from Hotel Management
3 May 2024 by Guest Services Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 30 Apr 2024
Great location just a few blocks from Broadway but had a super noisy room on 5th floor facing street - asked for room change and was denied … front desk claimed better rooms reserved for folks who did not use a third party vendor - shame on them since we were fully paying customers as well. Makes one challenge benefit of booking via Expedia.
Comment from Hotel Management
30 Apr 2024 by Guest Services Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 29 Apr 2024
Reserved two suites for 1 night and when we arrived there was no one to velvet park so we drove around for several minutes trying to find somewhere to park. Finally found a parking garage behind the hotel that was extremely dark and dirty. My family could not walk down the steps because it was pitch black and had obviously been used as a bathroom often. I realize this is probably not the hotels fault but it all tied together for us. When we arrived in our suite it was unbelievably small. When we pulled the sleeper sofa out it almost touch the other bed. We could barely walk through the room without walking on a bed. I would never stay here again.
Comment from Hotel Management
30 Apr 2024 by Guest Services Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 24 Apr 2024
Great location for walking around Nashville
Comment from Hotel Management
26 Apr 2024 by Guest Services Manager, Hotel Management
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.
