Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Awesome breakfast buffet. A lot of variety; including healthy choices.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
22 May 2024 by HIES Brentwood Team, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites in Brentwood and for taking time to provide feedback about your stay. I would like to apologize for any issues you faced during your stay. We are disappointed that your experience was not up to the standard of service we aim to provide. We value your feedback and will use it to improve our services. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 10 May 2024
Great stay and great room for a great price.
Would stay again
Comment from Hotel Management
22 May 2024 by HIES Brentwood Team, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide feedback about your stay, and we appreciate the generous words about our property. We are so glad you had a great experience during your trip to Music City. We cannot wait for you to come back and stay with us again!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by HIES Brentwood Team, Hotel Management
Thank you for choosing the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide feedback about your stay, and we appreciate the high rating. We are glad you had positive experience at our property. We look forward to hosting you again on your next visit to the Nashville area!
by A verified traveler
Posted 23 Apr 2024
Very clean and very friendly
Comment from Hotel Management
23 Apr 2024 by HIES Brentwood Team, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide us with your feedback. We appreciate the very kind words about the cleanliness of our hotel and friendly staff. We are glad you had a delightful experience at our property during your trip to the Nashville area. We cannot wait for you to come back and see us again!
by A verified traveler
Posted 22 Apr 2024
Check in was great, we arrived after midnight because of traffic at our event, and the desk clerk was understanding and so pleasant. The room was clean, updated, and bathroom was provided with Dove brand shampoo, conditioner, lotion and bodywash. The bed and bedding was extremely comfortable. Completely satisfied with the room and service. My only complaint was there was 3 tour buses taking up 2/3s of the back parking so we squeezed into the only spot left behind the tour bus.
Comment from Hotel Management
23 Apr 2024 by HIES Brentwood Team, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites - Brentwood. We appreciate you taking the time to provide feedback about your stay and for the very kind words about our hotel and staff. I do apologize for the issues with the back parking lot though. However, we are so glad your overall experience was enjoyable and your needs were satisfied. We cannot wait for your next visit to our property and Music City!
by A verified traveler
Posted 17 Apr 2024
Thank you for the free breakfast, it was excellent.
Comment from Hotel Management
18 Apr 2024 by HIES Brentwood Team, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites - Brentwood and for taking the time to provide feedback about your stay. We appreciate the kind words about breakfast and the high rating. We are happy to be able to provide you with a positive experience during your stay. We cannot wait for your next visit to the Nashville area!
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
18 Apr 2024 by HIES Brentwood Team, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites - Brentwood. We appreciate you taking the time to provide us with your feedback, and we appreciate the high rating. We are so glad you had a delightful experience at our hotel. We look forward to your next visit to Music City!
by A verified traveler
Posted 2 Apr 2024
Stayed there for a work week and I was nice and quiet, good breakfast and felt safe
Comment from Hotel Management
18 Apr 2024 by HIES Brentwood Team, Hotel Management
Thank you for staying at the Holiday Inn Express & Suites in Brentwood. We appreciate you taking the time to provide your feedback, and appreciate the kind words about our property. We are glad you enjoyed all the services we provide at our property. We look forward to your next visit!
