Ratings based on 933 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Beautiful hotel and very close to so many attractions
Comment from Hotel Management
14 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 8 May 2024
Good room service
Comment from Hotel Management
9 May 2024 by Lyric, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 8 May 2024
Convenient location within walking distance of Nashville attractions. Courteous staff. Luxury facility
Comment from Hotel Management
9 May 2024 by Lyric, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 7 May 2024
Very helpful/friendly staff. Wonderful location. Well appointed, comfortable rooms.
Comment from Hotel Management
7 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 5 May 2024
I loved the aesthetic of the hotel
Comment from Hotel Management
6 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 5 May 2024
Everything was excellent except for the service in the lounge.
Comment from Hotel Management
6 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 4 May 2024
Great hotel and very nice area. Pull off to park and check in is terrible.
Comment from Hotel Management
6 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 3 May 2024
Beautiful atmosphere! Staff were so friendly. Easy walk to Broadway and other sites downtown. Loved every minute!
Comment from Hotel Management
4 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. We are glad to hear you were happy with your stay.
by A verified traveler
Posted 2 May 2024
Upon checking in, we were given a room that had a sticky bathroom floor, dirty carpet and air conditioning that did not work. They promptly changed us to another room... but it was smaller!
Comment from Hotel Management
3 May 2024 by Milton, Hotel Management
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.
