Ratings based on 969 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Amazing staff and the shuttle to downtown was fantastic!
Comment from Hotel Management
6 Jun 2024 by Assistant General Manager, Hotel Management
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.
by A verified traveler from Port Perry
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Assistant General Manager, Hotel Management
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.
by A verified traveler
Posted 31 May 2024
Self parking is very tight for our van.
Comment from Hotel Management
6 Jun 2024 by Assistant General Manager, Hotel Management
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.
by A verified traveler
Posted 29 May 2024
This was great and had great additions I wasn’t aware of!! Free shuttle rides to Broadway everyday about every 15 minutes. They also had a reception in the evening with free snacks and drinks! I would definitely stay here again!
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.
by A verified traveler from LAKE IN THE HILLS
Posted 28 May 2024
Great location! Walkable to the Gulch, White Limozeen, Hattie B’s! Awesome shuttle drivers to Broadway(be sure to tip them)! Excellent breakfast! So many choices!!
Only improvement I would suggest would be giving the couches and chairs around the front desk area and tv’s a good deep cleaning.
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.
by A verified traveler
Posted 26 May 2024
The hotel was super clean and breakfast was amazing
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.
by A verified traveler from Ypsilanti
Posted 24 May 2024
It was wasy to get to and surrounded by a lot of dining
Comment from Hotel Management
29 May 2024 by Assistant General Manager, Hotel Management
Thank you so much for your wonderful review! We are so happy to know that you enjoyed your stay and that our team made it pleasant. It gives us great joy to provide our guests with an exceptional experience. We would love to see you again and thank you for being our guest.
by A verified traveler
Posted 15 May 2024
Our room was very clean and comfortable. The staff was friendly and the breakfast was very good. Would highly recommend
Comment from Hotel Management
18 May 2024 by Assistant General Manager, Hotel Management
Thank you so much for your compliments! It is one of the highest compliments to receive from our guest saying they will return to stay with us! We are very happy to hear that you enjoyed your stay. Thank you for being our guest and we look forward to your next visit.
