Ratings based on 1,886 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Very clean and great service
Comment from Hotel Management
13 May 2024 by Guest Relation Management, Hotel Management
Hi Stewart,Thank you so much for your kind words! We're thrilled to hear that you found our hotel very clean and that you experienced great service during your stay. Providing a clean and welcoming environment is our top priority, and we appreciate your feedback. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 11 May 2024
Had to pay for parking. As a hotel guest parking should be complimentary.
Staff knowledge of local transportation and fairs was misleading.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Michael Scott,We apologize for any inconvenience caused by the parking fees. We appreciate your feedback on our staff's knowledge and will address this for improvement in the future. For any further assistance, please feel free to contact our management team directly.
by A verified traveler
Posted 10 May 2024
Our stay was good. Nothing super special but it was clean and we were able to walk downtown (20-25 min walk). One of the streets was a little sketch to walk down but it was fine. I didn’t know parking was $18 a day until I checked in. Staff were all nice.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Cristina,We are pleased to hear that you found our hotel clean and conveniently located near downtown. Your feedback about the parking fee and the surrounding streets is appreciated as it helps us improve our services. We are glad to know that you had positive interactions with our staff during your stay. Thank you for sharing your experience with us.
by A verified traveler
Posted 6 May 2024
Best Western was fine, clean, convenient, good breakfast!
Comment from Hotel Management
6 May 2024 by Guest Relation Management, Hotel Management
Hi Amy,We're pleased to hear that you had a positive experience during your stay with us! Thank you for sharing your feedback about our hotel. It's great to know that you found everything to be fine, clean, and convenient, and that you enjoyed our breakfast offerings. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great visit in the future!
by A verified traveler
Posted 4 May 2024
Staff was very friendly and helpful period wonderful breakfast we would stay here again
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Angel,We appreciate your kind words about our friendly staff and delicious breakfast offerings. It would be our pleasure to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 2 May 2024
Easy check in and out. Very comfortable beds. Beautiful dog park and pool view. Loved it.
Comment from Hotel Management
3 May 2024 by Guest Relation Management, Hotel Management
Hi Myra,Thank you for sharing your positive feedback about the easy check-in and check-out process, comfortable beds, and the beautiful dog park and pool view. Ensuring a comfortable and enjoyable experience for our guests is important to us, and we're thrilled that you loved your time with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit in the future!
by A verified traveler
Posted 2 May 2024
In walking distance of a few great restaurants.
Comment from Hotel Management
3 May 2024 by Guest Relation Management, Hotel Management
Hi Meagan,We're pleased to hear that you enjoyed our convenient location within walking distance of great restaurants! Providing easy access to dining options is important to us, and we're glad that you had the opportunity to explore the area. Thank you for choosing to stay with us, and we hope you'll visit us again soon for another enjoyable stay!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Guest Relation Management, Hotel Management
Hi Viktoryia,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.
by A verified traveler
Posted 29 Apr 2024
Everything was fine.
Comment from Hotel Management
30 Apr 2024 by Guest Relation Management, Hotel Management
H Clo,Thank you for your feedback! We're glad to hear that everything was fine during your stay with us. Ensuring a pleasant and comfortable experience for our guests is our goal, and we're pleased that you had a positive overall experience. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!
by A verified traveler
Posted 28 Apr 2024
Nice property in good location, Pleasant staff and great breakfast, Will stay here next time in Nashville.
Comment from Hotel Management
30 Apr 2024 by Guest Relation Management, Hotel Management
Hi Timothy,Thank you for your wonderful feedback about your recent stay with us! We're delighted to hear that you enjoyed our property's location and found it to be nice and conveniently situated. We're also pleased that you had positive interactions with our staff and enjoyed our breakfast offerings. Providing excellent service and delicious breakfast options is important to us, and we're thrilled that we met your expectations. Thank you for choosing our hotel, and we can't wait to see you again soon!
