Ratings based on 991 Verified Reviews

4.7 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
We property has a beautiful setting and services to match. We really like staying here.
5 out of 5
by A verified traveler

Posted 11 May 2024
Perfect location for an easy swim in the beautiful bay, lovely gardens, and excellent staff.
5 out of 5
by A verified traveler

Posted 11 May 2024
We had an oceanfront studio and it’s probably the nicest view and lanai I’ve ever had. The ocean was right there, with beautiful sunsets and incredible views. The kitchenette was well stocked and though we didn’t cook, we could heat up leftovers and had a lot of cold drinks and fruit. It’s right between Napili and Kapalua bays, two really nice beaches. We had a great stay!
5 out of 5
by A verified traveler

Posted 5 May 2024
Great staff , overall amazing . We’ll be back
4 out of 5
by A verified traveler

Posted 4 May 2024
We loved staying at Nāpili Kai It was wonderful to be able to go from my room right out to the beach. It was quiet, peaceful, and the snorkeling was very good. What needs attention are the guest rooms. We stayed in a two bedroom two bath suite This rooms carpet were dirty. The couches were frayed and worn out and dirty, and the furniture was chipped The property is beautiful, so many colorful flowers and fruit trees. The butterflies were amazing and looking out at the beach and hearing the surf daily was what made the whole trip worthwhile
5 out of 5
by A verified traveler

Posted 4 May 2024
I would come back here
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Beautiful! A rare old style of tranquil Hawaii. Fantastic beach & views & garden filled with a botanical wonder of hibiscuses- each so unique and meticulously maintained. I will go back for sure and I’ll stay longer next time . Mahalo
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Excellent hotel, excellent rooms, excellent service and staff. Thoroughly enjoyed our stay, will be returning for sure. Memorable experience.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
A truly beautiful setting, everyone who works at the hotel is kind and helpful, it was a great alternative to one of the bigger hotel chains.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024