Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The resort was beautiful. Our room was really nice and private. We enjoyed it and would stay again. Would only have liked to have had information in the room on the amenities available to us.
by A verified traveler from Sacramento
Posted 27 May 2024
Conveniently close for a concert I was attending in Napa, wonderful golf adjacent property.
by A verified traveler from San Jose
Posted 27 May 2024
We stayed for Bottlerock! Great location, easy and convenient. Highly Recommended.
by A verified traveler
Posted 23 May 2024
The property is beautiful and in excellent condition. The staff is friendly and helpful. It is located near restaurants and wineries and shopping. Great place to stay.
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Linda,Thank you so much for your wonderful review. We're thrilled to hear that you found our property beautiful and in excellent condition. Providing a welcoming environment for our guests is always our goal, and we're delighted that our staff could contribute to making your stay enjoyable with their friendliness and helpfulness.We're glad you appreciated our convenient location near restaurants, wineries, and shopping. It sounds like you had a fantastic time exploring the area.We truly appreciate your recommendation, and we can't wait to welcome you back for another great stay at Silverado Resort.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Nisha,Thank you for taking the time to leave us a review. We're sorry to see that your experience fell short of your expectations during your stay at Silverado Resort. Your feedback is important to us, and we're committed to continually improving our services. If there's anything specific you feel we could have done better, please don't hesitate to reach out. We hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Thanveer,Thank you for your review. We feel grateful to hear that you had a great experience at Silverado Resort. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations during your stay. We hope to welcome you back for another wonderful experience in the future.
by A verified traveler
Posted 20 May 2024
We were there for an overnighter did some wine tasting, dinner then back to the our place we then called for a golf cart pick up to the Mansion (main hotel) for cocktails, Mark and Brian the bartenders were were very friendly and attentive.Good vibes it was a wonderful experience
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Jae,Thank you for sharing your wonderful experience with us. We're delighted to hear that you enjoyed your overnight stay and had a great time exploring the local wineries before returning to our resort for dinner.We're happy to hear that Mark and Brian provided friendly and attentive service during your visit to the Mansion for cocktails. Creating good vibes and unforgettable experiences for our guests is what we strive for, and we're glad that you had such a wonderful time.We hope to have the pleasure of welcoming you back for another memorable stay in the future.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Natasha,Thank you for choosing to stay with us and for leaving a rating of your trip. We hope you had a pleasant experience at Silverado Resort. If there's anything specific you think we can improve upon to earn that fifth star next time, please feel free to let us know. We look forward to welcoming you back in the future.
by A verified traveler from Sunnyvale
Posted 19 May 2024
Comment from Hotel Management
27 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Rohit,We're thrilled to hear that you had a wonderful experience during your stay at Silverado Resort. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another great stay in the future.
by A verified traveler from modesto
Posted 15 May 2024
Air conditioning was very loud and kept us awake the first night , requested another room . Front desk staff was very rude when handling this matter . Refrigerator leaked a large puddle of water .
Comment from Hotel Management
15 May 2024 by Resort Manager, Silverado Resort, Hotel Management
Dear Melissa,We're deeply sorry for the inconvenience you experienced during your stay. Rest assured, your feedback is valuable to us, and we'll address these issues promptly to ensure they don't recur. Our team is committed to providing exceptional service, and we apologize for any shortcomings you encountered. We appreciate your patience and hope to have the opportunity to welcome you back for a much-improved experience.
