Ratings based on 33 Verified Reviews

3.5 out of 5
88% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2019
2 out of 5
by A verified traveler

Clean the room!

Posted 1 Aug 2018 on Hotels
Kaibin apartment is located at the good location - close to( probably 10-15 minutes walk) the center of the city. Subway is just a few minutes' walk as well. The service is a bit slow but ok if you are patient. If you request something, they will do to meet your need. Some rooms has the washer and the dryer. If you need them, they are very useful for stay more than a few days because there is no public laundry in the city and if you don't want to hand wash your soiled clothes. Now, the things to improve from my stay are 1. The room is not clean at all and they won't clean the room for you during your stay. They will just change the towels daily only. 2. Smoke room is listed as the non-smoke room. The cleaners is a big problem because you will have to do it since you check in. The price is low if it compared to the regular hotel price. You get what you pay for.
Comment from Hotel Management
8 Aug 2018 by 凯宾酒店公寓, Hotel Management
Thank you for your stay. Your advice is very helpful to us and we will improve our service.
4 out of 5
by A verified traveler

Very good experience to stay at apartment hotel

Posted 7 Dec 2016 on Hotels
Nice apartment hotel , big and clean
Comment from Hotel Management
14 Dec 2016 by General Manager, Hotel Management
Thank you for your evaluation, your satisfaction is our greatest satisfaction. I wish you happy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 1 Aug 2016 on Orbitz
Hotel is part of an apartment complex which made it hard to find. It has a full kitchen which we barely used but convenient nonetheless. It was quite clean and had amazing shower water pressure.
Comment from Hotel Management
14 Dec 2016 by Sabrina, Hotel Management
Thank you for your evaluation, your satisfaction is our greatest satisfaction. Wish you happy.
4 out of 5
by Xiao-Ping from Boston

Convenient apartment style accommodations

Posted 29 Apr 2015 on Hotels
Some reviews online made me bit concerned, but it was actually fine. Yes it is hard to find (go into the back building and take the elevator to the 11th floor - you won't see signs in the lobby!). Yes, the cleanliness level is more like a clean home than a hotel. Yes, the reception is in an apartment rather than a formal reception desk. But the location is very central and close to the subway, the price is good, the apartments are in generally good condition and have the amenities of an apartment which is convenient. We got a room that had a full bed and a twin bed with a couch in between which allowed us to accommodate everyone. I would stay there again if in Nanjing.
Comment from Hotel Management
15 Aug 2018 by Sabrina, Hotel Management
感谢您的入住,我们继续努力
2 out of 5
by Jacky from R

Not a real hotel, more like a dirty appartment.

Posted 20 May 2014
Pros: I don't like this hotel.
Cons: Close it.
Location: Location is fine, just need some time to find it.
This hotel is hard to find, even I spoke Chinese. I check in around 11:00 pm. I have to call to have somebody check me in. A male staff with underwear, yes with underwear open the door. There is no office. Some left over was on the desk. I was very uncomfortable with the situation. But it was too late and I flight more than 18 hours. Bath room was old and dirty. Bed was hard and bedding was old. Two male staffs was friendly, one woman always has a dirty look.
Comment from Hotel Management
15 Aug 2018 by Sabrina, Hotel Management
抱歉没有让您满意
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2019