Ratings based on 89 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excellent Stay

Posted 4 Nov 2023 on Hotels
Overall was excellent. Conciege staff and manager were helpful and kind. Had some little problem with the sofa, and the hotel was so kind to offer a change of room for us. We didnt take up the offer as our friends were just staying the room beside us. Excellent service. Morning breakfast can be better improve. Will definitely stay here again if back to Nanjing.
5 out of 5
by A verified traveler

Posted 26 Dec 2019 on Hotels
View is good, spreads and quality of breakfast is good.
4 out of 5
by A verified traveler

Superb Customer Service

Posted 28 Nov 2019 on Hotels
A surprise to have a birthday cake sent to my room. Very thoughtful customer service!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2019 on Hotels
4 out of 5
by A verified traveler from Seattle, WA

Posted 15 Sep 2019
Enjoyed the atrium and the staff. Rooms are a bit small but they are nice. Lighting system in the room is neat but overly complicated and a bit glitchy. Pool is fantastic.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2019 on Hotels
1 out of 5
by A verified traveler

Posted 5 Aug 2019 on Orbitz
Air conditioner and light switches didn’t work, food quality and timing very poor.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2019 on Orbitz
5 out of 5
by A verified traveler

Posted 27 May 2019 on Hotels
New hotel. Everything was flawless, the area is a little quiet but still convenience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2019 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 89 Next