Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
I upgraded my room when I got there. The room had some wear and tear in it prior to my arrival but it was minimal. Pool facilities regarding the hot tub could be cleaned better so that no grime would show but the PH and acidity levels of the pool were normal and felt great. I liked that the hotel is within walking distance to the subway station and the staff was great! Their breakfast buffet was Snoopy themed!
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 6 May 2024
Hotel surpassed all expectations. Outstanding hotel staff. They are exceptionally courteous & all spoke English when they saw that we didn’t understand Japanese. The breakfast buffet is worth it. We bought it at the time of reservation and saved some $ if you have 2 people or more. Also, the amenities are great. The gym had a full set up to include dumbbells, treadmills, rower, even a Smith machine and a lot of other machines. I’ve seen private membership gyms with less equipment. They also have a full locker room set up, pool, and tennis courts. The location is great. You’re right next to the Fushimi station which allows you to go anywhere on the subway and you can take the #16 bus back to the train station easily by walking one block from the hotel. As far as Nagoya- Everything is really affordable right now if you’re converting from either Korean Won or USD to JPY. But be prepared to get cash at the train station. There are few international atms in Nagoya, so get the cash while you can plus you’ll need it to buy a train ticket. The buses are cash only or IC card. The sushi is great-there’s a fish market past the Pachinko parlor- a 12 minute walk from the hotel & some of the best Tuna sushi and Sashimi we have ever had was served there. Highly recommend the Hilton for this trip. It’s right where you want to be and it’s exceptionally comfortable. Deluxe king included an iron, kettle, Nespresso, cups, empty fridge, glasses, hairdryer, safe, slippers, robes, laundry, kimonos.
Comment from Hotel Management
8 May 2024 by Hilton Nagoya, Hotel Management
Dear Nate,Just wanted to thank you for your recent stay here at Hilton Nagoya! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
by A verified traveler
Posted 13 Apr 2024
The property was clean and in pretty good condition, The major disappointment was in the breakfast which was the same every day.
Comment from Hotel Management
1 May 2024 by Hilton Nagoya, Hotel Management
Dear Marcia,Thanks for writing a review on your recent stay at Hilton Nagoya.However, we were very sorry to hear that our breakfast was not to your satisfaction. We will most certainly take your feedback into consideration for improvement in the future.We wish you a good day ahead.
by A verified traveler
Posted 4 Apr 2024
I couldn't have been happier with this hotel. The room is a little bit smaller than what Americans might be used to, but for couples or single travelers, there's plenty of space. The mattress is comfortable, the room cleaning service is extremely prompt, and the service is impeccable. If you want to have an adult beverage, the drinks in the hotel bar are a little pricey, but there are plenty of places within walking distance where you can get more zen for your yen.
Comment from Hotel Management
1 May 2024 by Hilton Nagoya, Hotel Management
Dear Nicholas James,Thank you for your comments about your recent stay at Hilton Nagoya,We are delighted to hear that enjoyed your room and service.We hope to welcome you back to Hilton Nagoya again.
by A verified traveler from HONOLULU
Posted 22 Mar 2024
Great property and staff. Would definitely stay here again!
Comment from Hotel Management
1 May 2024 by Hilton Nagoya, Hotel Management
Dear Rian、HONOLULU,Thank you for staying at Hilton Nagoya.We are glad to hear that you satisfied with your recent stay.We hope to welcome you back to Hilton Nagoya again.
by A verified traveler from Brooklyn
Posted 13 Mar 2024
The gym is amazing! And the staff were kind and helpful.
Comment from Hotel Management
1 May 2024 by Hilton Nagoya, Hotel Management
Dear Sonali、Brooklyn,Thank you for staying at Hilton Nagoya.We are delighted to hear that you enjoyed our gym facilities.We all certainly look forward to welcoming you back when your travels bring you to Nagoya.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Hilton Nagoya, Hotel Management
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.
by A verified traveler
Posted 8 Jan 2024
not a very popular region. very nice environment and nice staff. expensive but worth it.
Comment from Hotel Management
8 Feb 2024 by Hilton Nagoya, Hotel Management
Dear KA NAM,Thanks for writing a review on your recent stay at Hilton Nagoya.It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated.We hope to welcome you back to Hilton Nagoya again.
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Hilton Nagoya, Hotel Management
Thank you for taking the time and trouble to write a review on Hilton Nagoya.We all certainly look forward to welcoming you back when your travels bring you to Nagoya.
