Ratings based on 55 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
This is the perfect place to stay if you would like to try a traditional ryokan. Everything was amazing and I want to go back here again!
by A verified traveler
Posted 14 Apr 2024
I stayed for 5 days and it was an outstanding experience in a ryokan. The staff was excellent and the location couldn’t be better. I highly recommend this when in Nagano.
by A verified traveler
Posted 10 Apr 2024
We had three kids with us, and we were treated so well. It was so much fun!
by A verified traveler
Posted 31 Mar 2024
We loved everything 😍 our only challenge were the steep stairs but we did it! やった!
by A verified traveler from Belmont
Posted 31 Mar 2024
The property is in a good location, very close to Zeno-ji on the main street, and is easily accessible either by a local bus or taxi. The building has an old charm and guests can get some idea of what it was like to live in a traditional Japanese house. The dinner is not offered, but a traditional Japanese breakfast is lovingly prepared and served by the owner’s wife. This ryokan is a nice place to experience some Japanese cultures.
by A verified traveler
Posted 15 Mar 2024
Really enjoyed this Ryokan! We were hoping to have a traditional Ryokan experience while in Japan and this was perfect. The couple managing the property were very kind and attentive. The location is also very handy (right on the main street between Nagano station and Zenkoji temple). Highly recommend staying here.
by A verified traveler
Posted 10 Mar 2024
Gorgeous elderly couple. Very attentive and helpful. Old and authentic place. We loved it. Traditional breakfast was great.
by A verified traveler
Outstanding Ryokan. Thankyou
Posted 26 Feb 2024 on HotelsOutstanding. What a wonderful Ryokan to stay in. All reviews about the lovely couple who own and run the place are true. They are truly kind and attentive. Comfortable and cozy. It has been a very special moment on our Japan travels. Thankyou so much
by A verified traveler
Posted 1 Feb 2024
The hotel is amazing. Literally it's out of an anime -like spirited away. When wandering around Nagano one day, one of the restaurants we ate for dinner asked where we were staying. After telling them they said, "that's a very famous ryokan your staying at." And I wasn't sure why until staying there. It was a perfect traditional Japanese ryokan, what you would purposefully come to Japan for. The stairway up and around to our room was very much like all the different stairways in spirited away. Loved the experience. Our room was also spacious and very traditional. There is no private bathroom and the toilet is separate, the washing area for brushing teeth was also public and the shower is where you would onsen. It's definitely an experience. The only thing was the water was consistently cold when washing face, hands or brushing teeth but because of how great they were I would still rate it highest because of what they exceled at. We loved how neat, tidy and diligent the staff was. It was family - and they made it feel completely welcome and warm. They were the sweetest to our son who can be a handful but that's how they showed they care. We loved it. It was also super convenient and great how everything was close by. Not like Tokyo, a little more like some of the streets in Kyoto. We wish we stayed there longer. Will definitely suggest to anyone staying and will definitely come back for a long stay next time we are in Japan.
by A verified traveler
Posted 19 Jan 2024 on Wotif
