Ratings based on 29 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
20 May 2024 by Tevita, Hotel Management
Dear Logan, thanks for visiting Safe Landing!Hope you'll be back one day...
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Tevita and family, Hotel Management
Dear Wesnide, thanks for visiting Safe Landing!Hope you'll be back one day...
by A verified traveler
Posted 9 Mar 2024
This place is not well maintained & the food is quite poor on both quality & quantity.
Comment from Hotel Management
26 Mar 2024 by Captain Sai, Hotel Management
Dear Zane, thanks for visiting Safe Landing!Hope you'll be back one day...
by A verified traveler
Nice spot
Posted 20 Oct 2023 on HotelsBeautiful setting. Cleaning need to be done .
Comment from Hotel Management
23 Oct 2023 by Tevita, Hotel Management
Dear Marian, thanks for visiting Safe Landing!Hope you'll be back one day...
by A verified traveler
food not good
Posted 7 Oct 2023 on HotelsThe accommodation was ok but the food could be improved. In Fiji I do not like to eat rice every day. That is not traditional fijian food. They have kumala, cassave, dalo, breatfruit which is much better and healthier. I also prefer to eat my chicken meat without bones.
Comment from Hotel Management
14 Oct 2023 by Tevita, Hotel Management
Dear Marlene, thanks for your kind review! We truly hope to have you back one day... Much love!
by A verified traveler
Posted 30 Jul 2023 on Wotif
Nice property! Shower and electricity doesn’t work…
Staff really sweet !
Comment from Hotel Management
31 Jul 2023 by Tevita and family, Hotel Management
Dear Gaetan, thanks for you rkind review! Hope to host your faimly again, much love...
by A verified traveler
Posted 20 Jul 2023
Not at all as described or as photos!
We didn't expect anything & knew this isn't a resort etc. however description & photos on Expedia are simply untrue.
Currently cabins, main area, 'bar' looked nothing like this. The photos of the food? 4 days. Instant coffee, 3 pieces of toast pp, communal butter, strawberry jam each day (8-9am). You eat what you are given on your plate. Lunch & dinner was $20 per person per meal and was the same EACH time. A plate with: rice, a pile of boiled cabbage & carrots (often from the day or night before) a boiled root vegetable & either processed sausage or egg omelette. Once fish. Once a Lovo (earth oven) which was the above plus chicken. As per the description, there is no: grocery store, laundry, restaurant, drinks, in-room Wifi or wifi of any kind, no TV, bottle water, toiletries, fan, hair dryer. Did have cockroaches. You may or may not have a working shower, toilet or any kayaks. We are not fussy & even with all that would have been happy but be aware that there is no 'on the beach' snorkling here or friendly, caring staff, so there is nothing to do other than paid trips (2 choices), weather dependent. It's cheap, but the ferry to get there takes 5 hrs & is easily twice as expensive as a 5 day stay in the 'best' hut. What we ended up spending on transport, trips & food could have easily bought us a much nicer place with snorkling out front anywhere else. Why is the description and photos here so misleading? What a shame.
Comment from Hotel Management
31 Jul 2023 by Tevita and family, Hotel Management
Dear Nicolette thanks for your kind review! Hope to host your faimly again, much love...
by A verified traveler
Posted 10 Apr 2023 on Hotels
Very nice stay. Very nice staff. They have a boat and arrange trips to snorkeling spots.
Comment from Hotel Management
18 Apr 2023 by Tevita and family, Hotel Management
Dear Dan, thanks form your kind review! We truly hope to have you back one day... Much love!
by A verified traveler
Posted 23 Jan 2023
The little tender boat that came to collect us broke down about 5 minutes after getting us so we were left stranded in the very hot, humid conditions. He fixed it and we got going again for about another 2 minutes then ran out of fuel. He took out his phone, then put it away and asked if any of us had mobile. We didn't bother with sim cards as we were using this holiday to unplug, but fortunately the other passengers had data so were able to contact the lodge using whatsapp and let them know we were stranded. They then sent another boat to tow us, but it took about 30 minutes. When we arrived, they claimed not to have our booking. Fortunately I had the confirmation printed off and they had plenty of room to accommodate us. Another couple staying said the same thing happened to them. I think only the Air BnB bookings go through. It was almost 2pm and we were starving. They offered us lunch and then said the chef had gone home but we could go to the tea house at 3:30pm to get some cake. There's nothing else available. We were also told the afternoon activities get organised the day before so we missed those. As the following day was Sunday their church day, there would be no activities then either. They had such a good write up including nightly entertainment and lots of daily activities available. I don't know if it was bad timing, but we got almost none of this. Location was incredibly quiet, secluded & beautiful though. Bure was basic; a hose for a shower and flushing toilet
Comment from Hotel Management
7 Feb 2023 by Tevita and family, Hotel Management
Thanks Coreena for your kind review, we're truly sorry for what happened to our boat at pick-up, it was an unexpected trouble that actually never happened to us in the past!Hope you'll visit us again...
by A verified traveler
Posted 22 Dec 2022
Dissapointing food, the staff seemed very unmotivated. We tried multiple times to do a activity but the staff repeatedly forgot and rescheduled untill we gave up.
Comment from Hotel Management
6 Jan 2023 by Tevita - owner, Hotel Management
Dear Dominic, truly sorry to read your comment! We tried to accomodate in many ways your multiple dietary restrictions but being in a remote environment such as our island it's very hard to cater the requests you made us... Regarding the tours, we have been waiting for you for two mornings fot he tour you booked for but you never showed up!Anyway we wish you all the best for your future travels and hope to host you again in the future!Safe Landing family
