Ratings based on 1,456 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
I had a great time at the property. It was so easy to get to the beach. We loved the pool and the convenience of the pool side bar. We would definitely stay here again.
by A verified traveler
Posted 9 Jun 2024
Checking in was chaotic. The floors outside the rooms were disgusting for an entire day before it was finally vacuumed. The condo wasn’t well maintained and had an odor. Not enough elevators to move people quickly or efficiently. The room’s view was nice. The pools were nice. The trip to the ocean was easy. Parking was difficult on occasion.
Comment from Hotel Management
9 Jun 2024 by JB Lydon, Hotel Management
Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us even though you had some issues and we will resolve them immediately! We hope that you will stay with us again!
by A verified traveler
Posted 9 Jun 2024
We had a good stay. The room was nice. Access to the beach was easy. Pool area had lots of entertainment.
Comment from Hotel Management
9 Jun 2024 by JB Lydon, Hotel Management
Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us and we hope that you will stay with us again!
by A verified traveler
Posted 9 Jun 2024
Had a wonderful short staff
Comment from Hotel Management
9 Jun 2024 by JB Lydon, Hotel Management
Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us and we hope that you will stay with us again!
by A verified traveler
Posted 7 Jun 2024
Love it and will be back
Comment from Hotel Management
8 Jun 2024 by JB Lydon, Hotel Management
Thank you for your review and feedback! We are happy to hear that you enjoyed your stay with us and we hope that you will stay with us again!
by A verified traveler
Posted 6 Jun 2024
Great all around trip!
Comment from Hotel Management
6 Jun 2024 by VP, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 4 Jun 2024
The property is right off the beach which is great. The breakfast buffet choices were splendid and delicious. Parking was a bit tricky as its across the street but convenient and free. Didn't use the water rides, but it looked clean and fun.
Comment from Hotel Management
5 Jun 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your positive feedback!
by A verified traveler
Posted 3 Jun 2024
The room wasn’t clean and the ice machine was broke and had to go all the way to the 6th floor for ice. The restaurant is open only for breakfast and the food doesn’t have any taste to it. The parking space is very limited
Comment from Hotel Management
4 Jun 2024 by Distribution Team, Hotel Management
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by JB Lydon, Hotel Management
Thank you for your review and feedback! Besides a low rating you did not tell us what we could have done to make your stay more enjoyable. Have a wonderful day and we hope that you will stay with us again.
by A verified traveler
Posted 28 May 2024
great amenities, beachfront, and near attractions
Comment from Hotel Management
28 May 2024 by Distribution Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
