Ratings based on 1,221 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Everything was great, furniture was a Little outdated
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your feedback, we will work hard to resolve this issue! The Holiday Pavilion Staff
by A verified traveler
Posted 28 May 2024
I wanted a room with a good view of the ocean, preferably a high floor but was informed that the type of room I had reserved which was a king suite was only located on the second floor. They didn't ask or offer a different type of room so I could be higher up. The room I did get had a view blocked by palm trees.This may seem like a small thing but the disappointment I felt clouded my whole vacation.
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your feedback, we will work hard to resolve this issue! The Holiday Pavilion Staff
by A verified traveler
Posted 28 May 2024
Staff is very helpful!
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your positive feedback, we are glad you enjoyed your stay! The Holiday Pavilion Staff
by A verified traveler
Posted 28 May 2024
Average
by A verified traveler
Posted 28 May 2024
They’ve got a full size fridge and a stove top to cook plus some kitchen stuffs to use! 😍
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your positive feedback, we are glad you enjoyed your stay! The Holiday Pavilion Staff
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 28 May 2024
Rooms needs to be updated, bed more comfortable. THE STAFF WAS AMAZING
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your feedback, we will work hard to resolve this issue! The Holiday Pavilion Staff
by A verified traveler
Posted 27 May 2024
The hotel was in a great location to walk to the restaurants on the boardwalk. Easy and convenient parking at the hotel.
Comment from Hotel Management
30 May 2024 by Holiday Pavilion, Hotel Management
Thank you for your positive feedback, we are glad you enjoyed your stay! The Holiday Pavilion Staff
by A verified traveler
Posted 27 May 2024
I had no idea it was bike week. We will not be coming back during bike week again as it made sleeping at this hotel a miserable experience
by A verified traveler
Posted 27 May 2024
The stay started with poor service from the reception, there was a language barrier, she was irritated that I asked her to repeat herself, she began to hurry me along as I asked questions regarding parking and the tiki bar. She also reminded me that I would not get any perks bc I paid through a third party ( I never asked for perks) the room was stuffy and smelled stale! I called down the next morning to report air not working, the receptionist was rude! The housekeeper knocked on the door even with a do not disturb sign on the door! Nex day at check out did the same thing at 10:04 am , , I enjoyed the outdoor experience, the bar staff was great ! Did I mention the housekeeper didn’t have shoes on? Sooo annoyed during the stay probably won’t be staying again, it’s the experience that I remember most while vacationing, and this wasn’t a good one .
