Ratings based on 1,470 Verified Reviews

3.8 out of 5
70% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 May 2024
Pretty nice hotel! Had some miscommunication issues with payment in the beginning but they made it right. Would recommend this hotel.
4 out of 5
by A verified traveler

Posted 21 May 2024
Did not know of parking fee til check-in...they also charge a fee for using credit card
4 out of 5
by A verified traveler

Posted 21 May 2024
Lots of pools and hot tubs. Bought a refillable cup for $2. Got unlimited drinks during our stay . But all diet was out, had go to the bar for drinks. No biggie there. Room greay location right in front of the ocean! Only get 1 bar of soap had to ask fo another (small) . 2 t. Paper for our 5 day stay ! They came & replaced towels in our room and thats it!! No bed made no refills on t p or soap! Over all a wonderful stay! Would go back again
5 out of 5
by A verified traveler

Posted 21 May 2024
Everyone was nice and accommodating and helpful. Love that there is so much to do on the property and it is family oriented.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
5 out of 5
by A verified traveler

Posted 20 May 2024
Great, relaxing atmosphere
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
4 out of 5
by A verified traveler

Posted 19 May 2024
The room was comfortable and clean, except for the floors. The tile and linoleum were very dirty as if it hadn't been mopped adequately in a very long time. The kids area of the waterpark is very outdated as well. We throughly enjoyed our stay and felt safe on the property. Staff was easy to find around entrances, exits, and around the pools. The tiki bar was great as well as the poolside DJ.
5 out of 5
by A verified traveler

Posted 19 May 2024
Clean rooms. Good location
4 out of 5
by A verified traveler

Posted 18 May 2024
Was a great time here