Ratings based on 283 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Marion Gruber, Hotel Management
Hallo David,danke für die gute Bewertung. Wir freuen uns auf Ihren nächsten Besuch.Viele GrüßeMarion
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
13 Feb 2024 by Gruber, Hotel Management
Hallo Mariela,5 von 5 Sterne - vielen Dank Ihnen für die super Bewertung.Beste GrüßeMarion Gruber
5 out of 5
by A verified traveler

Posted 28 Oct 2023 on Orbitz
We were there for an exhibition. It was very easy to get from the location to the exhibition by public transportation. The staff was very friendly and helpful. The room very clean. The breakfast buffet selection is fantastic. I will keep this hotel bookmarked for future stays in Munich.
2 out of 5
by A verified traveler

Unpleasant staff - reception

Posted 2 Oct 2023 on Hotels
Staff was not too welcoming. Had to wait very long for everything
Comment from Hotel Management
4 Oct 2023 by Marion Gruber, Hotel Management
Hello Renee,thank you for the review.We are sorry that we could not convince you of our service during your stay.While the Oktoberfest the hotel is well booked and the team does its best to offer all guests a pleasant stay. Certainly, there may be occasional waiting times.We hope to welcome you again.Best regardsMarion Gruber
5 out of 5
by A verified traveler

Posted 26 Sep 2023
A very nice hotel close to the centre of Munich with excellent transport links. The breakfast was reasonably priced and very nice - lots of options. Would stay here again.
2 out of 5
by A verified traveler

Never again

Posted 19 Sep 2023 on Hotels
Hotel use my card on file without my permission. When we booked these 8 reservations, we checked pay at hotel. These account should not have been used. I had to stop payment on my card. Not happy at all
5 out of 5
by A verified traveler

Posted 25 Jul 2023 on Hotels
The staff are all so very friendly and helpful, which made our stay extra special. When I'm back in Munich, I'll definitely stay here again.
4 out of 5
by A verified traveler

Posted 21 Jul 2023
Modern design, small but cute rooms with A/C. The receptionist spoke very little English and did not give us the receipt since we booked through a third party....
5 out of 5
by A verified traveler

Posted 26 Mar 2023
great hotel!
1 out of 5
by A verified traveler

The receptionist was rude.

Posted 17 Oct 2022 on Hotels