Ratings based on 712 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
The staff really helped in an emergency... they are heroes and went beyond the level of service from other hotels given my situation with the airport. Thank you the hotel is lovely.
Comment from Hotel Management
13 May 2024 by steve, Hotel Management
Thank you for your compliments ! We are happy that you had a good experience with your stay at our resort ! We will strive to improve so we may continue to serve you better !
by A verified traveler
Posted 24 Feb 2024
The views ;-) the trails ;-) the beach
pretty cool place wish we could have stayed longer
but the city was cool too ;-)
Comment from Hotel Management
13 May 2024 by steve, Hotel Management
Thank you for your compliments ! We are happy that you had a good experience with your stay at our resort ! We will strive to improve so we may continue to serve you better !
by A verified traveler
Posted 19 Feb 2024
It’s disgusting
Comment from Hotel Management
13 May 2024 by steve, Hotel Management
Thank you for your compliments
by A verified traveler
Posted 1 Feb 2024
The staff are very helpful.
Comment from Hotel Management
14 Feb 2024 by steve, Hotel Management
thank you
by A verified traveler
Excellent stay
Posted 29 Jan 2024 on HotelsExcellent attention from the lady at the reception, very kind and friendly, nice place and very delicious breakfast
Comment from Hotel Management
31 Jan 2024 by steve, Hotel Management
Thank you for your compliments ! We are happy that you had a good experience with your stay at our resort ! We will strive to improve so we may continue to serve you better !
by A verified traveler
Posted 24 Oct 2023 on Orbitz
Comment from Hotel Management
17 Nov 2023 by Steve, Hotel Management
Thank you for your kind rating
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
17 Sep 2023 by Anna, Hotel Management
Thank you for your kind rating
by A verified traveler
Posted 21 Nov 2022 on Hotels
by A verified traveler
Customer service is very lacking.
Posted 3 Jan 2021 on HotelsRoom and location are nice, but beware that if you pay the deposit on a card, the hotel won't bother telling your bank to release the money back to your account even after confirmation that the room was left intact. It has been weeks since my stay and I need my $500.00 back and the staff have been quite unhelpful in doing anything to speed up the process. It's unreasonable to hold onto a deposit for longer than a day or two after the checkout date.
Also, the WiFi didn't work really at all in our room and we had to resort to using our cell data even after trying to get help from the front desk.
Comment from Hotel Management
3 Jan 2021 by KK Tang, Hotel Management
Dear Rose,
Thank you for your comments! We only use your credit card to pre-authorise a deposit of HK$500 without any actual transaction. When you check out, we will notify the bank for cancellation, but this process may take two to three weeks(at the discretion of your own bank ). I have shared your recommendations with our management. Thank you for your understanding and we apologise for any inconvenience that might have caused you. Thank you very much again for staying at Seaview Holiday Resort.
by A verified traveler
Posted 25 Oct 2020 on Hotels
Comment from Hotel Management
26 Oct 2020 by KK Tang, Hotel Management
Dear guest,
Thank you for staying at Seaview Holiday Resort. We work hard to make our guests happy and appreciate your feedback!
