Ratings based on 40 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Charming old terrace houses renovated with good layout, sleek modern look. Good bed, TV and furnishings. Laundry facilities. Close to retail street, cafes and hotels. Excellent
by A verified traveler
Posted 15 Apr 2024
The only thing I wanted was a full mirror. I will be staying there again I loved it
by A verified traveler
Posted 6 Apr 2024
great room...best place in the Mount
by A verified traveler
Posted 6 Mar 2024
Excellent location.
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Posted 24 Jan 2024
Our stay at Aloha took an unfortunate turn when we used an openly accessible outdoor power point to slow charge and top up our EV’s battery overnight. There are multiple outdoor power points attached to the guest laundry and it was not indicated in any way that they were not to be used by guests. Early the next morning the host Nicola unplugged our charger, left it on the ground and brushed it aside with her foot while taking photos of our car (all recorded by the Tesla’s sentry mode cameras). We were then awoken by her loud knocking on the door and confronted with accusations of theft and illegal activity related to electricity usage, coupled with threats of eviction.
Moreover, the host charged our friend's credit card $100 without prior notice, assuming the car belonged to them (the $100 was only refunded after she realised the car belonged to us) and failing to assess the actual electricity consumption. This unprofessional behaviour, lack of transparency, plus her condescending attitude left us questioning the overall service at Aloha.
The host's comparison of our Tesla charging to providing guests with a free tank of petrol highlighted a fundamental misunderstanding of electric vehicle charging costs. Such an experience ruined the rest of our trip in Mt Gambier, as we had a constant fear that she would follow through with her threat of eviction by forcibly removing our belongings from the apartment.
Comment from Hotel Management
25 Jan 2024 by n, Hotel Management
The guest has left an unfair review, The guest did not ask permission to charge their car in the outside power point that is for the rain tank pumps only. They did not offer to pay for the cost. The car was parked not in their designated spot with the lead running across the carpark, trip hazard. The guest was rude and has been reported to this website
by A verified traveler
Posted 27 Nov 2023
Very helpful manager.
by A verified traveler
Posted 12 Nov 2023 on Wotif
Beautiful, modern, clean room. Would recommended. Close to shops, good parking, quiet rooms.
by A verified traveler
Posted 2 Nov 2023
Nice gas log heater
by A verified traveler
Posted 2 Oct 2023
Quite area clean apartment definitely stay again
