Ratings based on 229 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Really friendly service and flexible when plans didn’t go very well. Rooms very neat and clean. Hot water doesn’t last very long so showers are quite quick. Overall very positive experience, would definitely stay again!
by A verified traveler
Posted 30 Apr 2022 on Wotif
Notified me that ... DUE TO COURT !!!! CLOSED FOR 2 WEEKS !!!!! Having to find other accommodation 2days before Easter ..... NOT HAPPY !!!!!
by A verified traveler
Posted 24 Apr 2022
by A verified traveler
Posted 22 Apr 2022 on Wotif
They new weeks before our stay that they closed down for a pending court date. They notified me 2 days before the EASTER LONG WEEKEND! Terrible service. And you owe me $50 for booking fee!
by A verified traveler
Posted 11 Apr 2022 on Lastminute
We stayed 3 nights and the room was cleaned by staff everyday
by A verified traveler
Catch up with family
Posted 5 Apr 2022 on HotelsA reasonably quiet area. Only stayed a couple of days.
Comment from Hotel Management
10 Apr 2022 by Carl, Hotel Management
Thanks Pauline for your great review, we appraciate it and we look forward to seeing you againg on your next vist to Morwell.
Regards
Carl.
by A verified traveler
Posted 27 Mar 2022 on Wotif
Lovely stay for the weekend. Rooms were spacious and clean, beds were comfy. A nice quiet location to stay.
Comment from Hotel Management
29 Mar 2022 by Carl, Hotel Management
Hi Rebecca,
Thanks so much for your lovely review, we really do appricate it so much and we look forward to seeing you again on your next visit to Gippsland.
Regards,
Coal Valley Managment.
by A verified traveler
Posted 24 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by carl, Hotel Management
Thanks Peter for your 8 out 10, we really do appraicate it.
Coal Valley Managent.
by A verified traveler
Posted 15 Mar 2022 on Wotif
Room was really clean and comfortable bed and manager was very accomodating with late night check in. But no cutlery or plates to use with the toaster and air con didn't work in room.
Comment from Hotel Management
15 Mar 2022 by carl, Hotel Management
Hi Tamara,
Thanks so much for your review.
All our rooms have plates, bowles,knife,fork and spoons in mircowaves, due to all our rooms being booked by trades workers 99% of the time.
In regards to air conditioning, i checked that is working, but noted it was set on warm, as Morwell weather changes as you would noticed from warm to cold very quickly.
Kind regards,
Coal Valley Management
by A verified traveler
Posted 5 Feb 2022
