Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Good
by A verified traveler
Posted 3 Jun 2024
Nice hotel close to downtown area and food options. Grocery store right next door which was convenient to restock some supplies. Good breakfast, however they were out of cinnamon rolls by 7:30 which is unacceptable if breakfast is served till 9:00. Not a big deal but ruined what was an enjoyable stay.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 27 May 2024
Front desk women were helpful and informed. First floor hears footsteps above which could be a nuisance. Breakfast included was the best at a hotel buffet I've used, and staff in breakfast room hustled to accommodate everyone! Coffee could be stronger and better quality. Overall a nice hotel with good staff! Would recommend and stay again
Comment from Hotel Management
28 May 2024 by GM, Hotel Management
Dear doug, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, including areas for improvement, as they help us to serve our guests better. We look forward to hosting you again. Best, Marcie Giles, GM
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 22 May 2024
The room smelled like smoke and didn’t seem worth the $250 a night:( it was close to the hospital for my procedure. The staff member Whitney was amazing!!
Comment from Hotel Management
22 May 2024 by GM, Hotel Management
Dear Jes, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management, I apologize. Sincerely, Marcie Giles, GM
by A verified traveler
Posted 21 May 2024
Good
Comment from Hotel Management
22 May 2024 by GM, Hotel Management
Dear Alfonso, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Marcie Giles, GM
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by GM, Hotel Management
Dear Brandy, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Marcie Giles, GM
by A verified traveler
Posted 13 May 2024
Cheerful and professional at all levels
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Dear Kevin, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Marcie Giles, GM
