Ratings based on 1,909 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Austin
Posted 17 Jun 2024
The hotel was clean and good but there was no YouTube or Netflix where you can connect to watch your entertainments.
by A verified traveler
Posted 16 Jun 2024
The window of my Rav 4 2024 got broken inside the underground parking lot of the hotel , surprisingly it’s a common practice in Montreal the hotel knows that and did not do nothing about it , the supervisor told me I was lucky that the car was not stolen, it’s very unsafe no camera footage available this is crazy. Never again in that hotel
by A verified traveler
Posted 16 Jun 2024
It was a clean and spacious room. Really short walking distance to street full of foods and shopping stores. Will definitely come back. Welcome snacks and water plus free parking are a plus.
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Gillian,We're very happy to hear you enjoyed your stay with us and the perks of a VIP member. We will gladly welcome you back on your next visit!Have a wonderful day,Katherine Gimenez
by A verified traveler
Posted 16 Jun 2024
Rooms appeared to be recently updated. Shower was quite nice.
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Timothy,Thank you for taking the time to share your recent experience at Le Nouvel Hotel. It's a pleasure to welcome you home and we're very glad that you enjoyed your stay. We can't wait to welcome you back. Best regards,Katherine Gimenez
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 16 Jun 2024
Clean and spacious. Easy check in and check out. The staff was friendly and helpful. Easy to walk to everything we wanted to see in downtown. Great bathroom and loved the shampoo!
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Marissa,Thank you for the nice review. We appreciate your comments and we're very glad to see that you had a nice stay with us. We hope to see you stay with us again in the future.Have a nice day,Katherine Gimenez
by A verified traveler
Posted 16 Jun 2024
Property is located at nice location. Staff was cordial.
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Amit,Thank you for taking the time to leave us a review. We're very glad to see that you had a great stay and that our staff was nice, professional and courteous. We hope to welcome you back home on your next visit to Montreal.Best regards,Katherine Gimenez
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 15 Jun 2024
The gym was run down with beoken equipment and not very usable
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi Vikki,Thank you for taking the time to leave us a review. Rest assured that we transferred your concerns to the right department and we will take a look at it. Best regards,Katherine Gimenez
by A verified traveler
Posted 15 Jun 2024
Love this place
Comment from Hotel Management
16 Jun 2024 by Katherine Gimenez - Front office supervisor, Hotel Management
Hi,Thank you for taking the time to leave us a review. We can't wait to welcome you back home.Best regards,Katherine Gimenez
