Ratings based on 1,475 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
They were very helpful and polite. Great amenities as well.
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 3 Jun 2024
Convenient and close to a lot! Room was quiet and clean.
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 1 Jun 2024
Good location and easy access to surrounding attraction.
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 1 Jun 2024
The hotel is ideally located in Downtown Montreal close to the Palais des Congres, Vieux Montreal including Notre Dame Cathedral, Chinatown, and a short walk to the St Lawrence River, and great restaurants.
The staff are friendly, helpful, responsive, and attentive.
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 31 May 2024
Very nice and friendly staff
Comment from Hotel Management
31 May 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
5 Jun 2024 by Reception Team, Hotel Management
Thank you for the review. We are looking forward to welcoming you again
by A verified traveler
Posted 31 May 2024
The location was okay but the linens for the beds wasn’t fresh and I found some garbage in the room.
Comment from Hotel Management
31 May 2024 by Reception Team, Hotel Management
Thank you for taking the time to share your comments. We are glad to read you had an overall satisfactory visit. However, we apologize for disappointing you with some aspects of your visit and we will gladly share your feedback with our team as we plan. We do hope you will consider us again the next time you are in the area.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
30 May 2024 by Lc, Hotel Management
Thank you for the review & glad you enjoyed your stay
by A verified traveler
Posted 26 May 2024
When we went in the room smelled like old, we needed to open the window and the smell went away. Other than that the stay was perfect.
Comment from Hotel Management
30 May 2024 by Lc, Hotel Management
Thank you for your comment Victor. We apologize and will let our housekeeper know.Glad you enjoyed your stay.
by A verified traveler
Posted 26 May 2024
The air conditioning is extremely noisy, must turned off otherwise can’t sleep
Comment from Hotel Management
30 May 2024 by Lc, Hotel Management
Thank you Annette for your feedback, we will follow-up with our technical department
