Ratings based on 457 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
OK hotel.
The good points
Great location. Nice courtyard.
The negatives
Check in wasn't particularly friendly, it felt like the staff were just going through the motions. Didn't let check in start till exactly 3pm, not a minute earlier.
Don't be fooled by the beautiful looking rooms on the website, whilst very spacious the room we had was very dull with little natural light.
The bathroom/toilet had a slide door which would only half close, then was difficult to open ; partner was almost locked in. The shower screen was around 2cm too short which meant floor got very wet when showering.
Door card had to be reset each day in the afternoon, which is either deliberate or just amateur.
by A verified traveler
Posted 2 May 2024
The location is great, easy walk to downtown and lots of restaurants near by. The room is very big. The only thing is my arriving date was May 1st, it's a holiday in France and no store is open. There's nothing to eat and no drinking water. I guess it just a reminder to everyone.
by A verified traveler
Posted 30 Apr 2024
Really good location and staff were friendly. However really tired decor and quite poor in communal areas. Ok for a quick trip.
by A verified traveler from Ranchos de Taos
Posted 8 Mar 2024
Clean, generous room with a good bed, large bathroom and a kitchen. Nice.
by A verified traveler
Posted 28 Jan 2024
Short 1 min walk from the train station and central to the city. Geat walkability.
by A verified traveler
Posted 5 Jan 2024
Beautiful property inside large common area patio. Always helpful and smiles by staff.
Our room was very clean and up to date decor.
I wanted to stay a few weeks after seeing room/property.
by A verified traveler
Posted 21 Aug 2023
This was a great property! The room was so big and included a kitchen area with things like a microwave, stove and dishwasher, which were not amenities we were expecting! It is also a very short walk from one of the city's train stations as well as many of the tourist places! Highly recommend!
by A verified traveler from Kelowna
Posted 24 Jun 2023
Everything was great, good location, literally right outside of the tram stop to make several different connections, walking distance to centre, staff were very nice, room was nice and big and clean... Only thing is the air conditioning system was very weak and couldn't cool the room properly. Everything else was great!
by A verified traveler
A fine stay with minor problems
Posted 11 Apr 2023 on HotelsOverall fine. The carpet had some stains, there was mold on the caulking in the bathroom and the room smelled faintly of cigarette smoke. To be fair, I didn’t bring up these issues during my stay. They do seem to be renovating. I think the price was good.
by A verified traveler
Posted 12 Aug 2022
Room was awesome and quiet and close to train and parking staff was helpful
