Ratings based on 1,884 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Overall hotel is nicely decorated and clean. Our room was lovely. The only downside was the hot rod car rally. Cars started to rev motors early in the morning and continued for hours. It interrupted what was a peaceful morning and get away.
by A verified traveler
Posted 15 Jun 2024
The Portola was the perfect location. Walking distance to everything.. and the town trolley available every 15 mins right in front for those days when our feet needed a break. The rooms were clean, bed was comfortable and loved the tiny balcony that allowed us to let the cool breeze in. Will definitely be coming back here next time we are in Monterey!
by A verified traveler
Posted 14 Jun 2024
The spa is amazing and the jacuzzi was delightful. The ambiance is elegant and relaxing. I have been visiting this hotel for years and enjoy myself every time I need a little get away!
Comment from Hotel Management
14 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 14 Jun 2024
Outstanding!
Comment from Hotel Management
14 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 13 Jun 2024
The
Comment from Hotel Management
14 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 13 Jun 2024
Queen beds is terriable, extremely not comfotable.
Comment from Hotel Management
13 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler from Benicia
Posted 12 Jun 2024
From the moment of check in to departure the staff was incredibly helpful and friendly. We had a great getaway.
Comment from Hotel Management
12 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 11 Jun 2024
Very clean
Comment from Hotel Management
11 Jun 2024 by Troy, Hotel Management
Thank you for staying with us and providing your feedback.
