Ratings based on 1,064 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from DECATUR
Posted 29 May 2024
Property was well taken care of. Security was good. Staff was very friendly and helpful even with the issues i had with my keycard being deactivated several times.
Comment from Hotel Management
30 May 2024 by Quality Manager, Hotel Management
Dear Heather,Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly take your helpful critique on board. It would be wonderful to serve you again soon and until then, we wish you the best. Kind Regards,Iberostar Rose Hall Beach
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
I loved everything except the food . The staff was amazing!
Comment from Hotel Management
28 May 2024 by Quality Manager, Hotel Management
Dear Kishma,It has been a pleasure to serve you and receive your kind words. We will be sure to pass on your constructive comments to the relevant departments for revision. Please come back again soon so we can exceed all of your expectations.Best Regards,Iberostar Rose Hall Beach
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
I request completed with kind words and a smile. The concierge Jovayne was exceptional
Comment from Hotel Management
28 May 2024 by Quality Manager, Hotel Management
Dear Ronald,We would like you to know that we are very grateful to receive such positive feedback as yours from our valued guests. We hope to have the pleasure of serving you again soon. Until then, we wish you the best. Best Regards,Iberostar Rose Hall Beach
by A verified traveler from Windham
Posted 26 May 2024
Property is beautiful. Pool and beach very clean. Staff is friendly. Drinks and food were excellent. I would highly recommend!
Comment from Hotel Management
28 May 2024 by Quality Manager, Hotel Management
Dear Denise,It is an honour to receive positive feedback like yours from our valued guests. We hope you will reward us with another visit in the future and until then, we wish you the best.Kind Regards,Iberostar Rose Hall Beach
by A verified traveler
Posted 25 May 2024
Food was great and pool area was lively. will definitely stay again
Comment from Hotel Management
28 May 2024 by Quality Manager, Hotel Management
Dear Martine, We are honoured to receive your positive feedback and would like to thank you very much for choosing us. We look forward to welcoming you again very soon. Best regards, Iberostar Rose Hall Beach
by A verified traveler
Posted 19 May 2024
The service was excellent and the staff was friendly. And the food was good.
Comment from Hotel Management
22 May 2024 by Quality Manager, Hotel Management
Dear Andrew,We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon.Regards,Iberostar Rose Hall Beach
by A verified traveler
Posted 18 May 2024
It was good.
Comment from Hotel Management
22 May 2024 by Quality Manager, Hotel Management
Dear guest,We were delighted to read this positive assessment after your holiday at our hotel, please come back again soon. Kind regards,Iberostar Rose Hall Beach
by A verified traveler
Posted 15 May 2024
