Ratings based on 997 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Nice
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 4 May 2024
The main reason we picked this place was for the awesome looking pool and hot tub but when we got here they said it wasn’t working which was not advertised. Pretty expensive for no pool, hot tub and the on site restaurant is also being worked on. Nice place but way too expensive for no extras and you have to pay for breakfast too. Plus side is comfy beds but they are super high.
by A verified traveler
Posted 20 Apr 2024
Very friendly staff, walking distance to shops, food, and the Wilma theatre.
by A verified traveler from Columbus
Posted 18 Apr 2024
It is so easy to do everything available downtown from this location!
by A verified traveler
Posted 2 Apr 2024
The staff and cleanliness are excellent here. There were two things we didn’t like. One was that we had a room that faced an interior ballroom and so if we had no access to fresh air. And the other is that there is a huge power plant right next to the hotel and while we are not especially electrosensitive., We did feel a little on edge and didn’t know why and it could’ve been that. Other than that it would be a great place to stay. Great location and like I said, the staff are friendly and very professional.
by A verified traveler
Posted 1 Apr 2024
Check in staff was not happy we booked through Expedia. Booked a suite and we didn’t not get that. Room was very basic and small. They said they couldn’t change since I booked through Expedia. They were nice to start but then when we came back because the room was not what we booked the man was very unhelpful and kept telling us next time to booked through Holiday Inn. Very frustrating. The hotel was going through construction which is not noted on the site. Bathrooms are incredibly small. The river view is not accurate on the second floor. Pool was decent.
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 25 Mar 2024
Great location and the staff are very friendly
